Thank you for the help and Happy New Year. I did the 1, 2, and 3 as you said. It only worked once. After I got my mails, I closed Netscape and restart again. It crashed again when I tried to access my mail box. And I found that there was still a lock file in /root/.netscape after I closed Netscape normally. When I opened Netscape again it didn't show any message. I just crashed if I get my mails. This lock file supposes to indicate an Netscape is running, and it normally generate a message saying 'another Netscape is running, you can not use the cache. Do you want to go on?' If I open Netscape twice. The lock file should be removed automatically if Netscape is closed normally. I manually removed the lock file and did 1) again, it worked for one time. I repeated this actions it didn't work most of time. I believe something is not closed completely when I close Netscape. But I don't know what that is. A clue? I don't remember exactly which packages I upgraded. Here is how I did my upgrade(it could be the wrong way): I use the installation CD to start Linux, then I choose upgrade instead of install. I selected a lot of packages I thought I didn't install before. I remember I installed the IP chain package and almost everything under /Internet category plus the kernel source. I am still working on this problem. Please send your advice. Thank you again. Feng Travis Low wrote: > Oh! A clue! Please tell me, which packages did you upgrade? > > I have not been able to completely eliminate the problem, but the following > steps have helped: > > 1) - After the crash, restart Netscape, open the mailer, then exit Netscape > without retrieving any messages. Next time, it usually does not crash. > > 2) - Change preferences to open both Navigator and Messenger Mailbox upon > startup. Almost never crashes if you do this. > > 3) - Turn off "View -> View Attachments Inline" > > Good luck! > > Travis > > "H. F. DU" wrote: > > > > Hi, I installed Mandrade Linux 6.0(kernel 2.2.9-19mdk) and Netscape > > Communicator 4.6. Everything was fine. I could receive mails through > > Nstcom from our mail server. A few days ago, I upgrade some Redhat > > packages. Then my Nstcom 4.6 started to crash without any error message > > shown when I key in my mail password and press enter. The brower is > > working fine and the preference settings are the same as before. I tryed > > uninstall and reinstall the Nstcom 4.6. It didn't help. Strangely, I can > > get my mail occasionally, but most of time it just close itself when I > > try to get mails. > > > > Does anyone know how to fix this problem? Or how should I trace the > > causes? Any suggestion will be greatly appreciated. Thank you and Happy > > New Year. > > > > Feng > > -- > Travis Low -- [EMAIL PROTECTED] > 11490 Commerce Park Drive, Suite 400, Reston VA 20191-1523 > +1 703 262 6616 (direct) +1 703 716 0237 (fax) > ------------------------------------------------------------------------------ > "If you do that, Griffin will really freak off his doodle!" --Tiernan Low
