> On Thu, 17 May 2001, Yotam Rubin wrote:
>
>
> Did their support ever think of contacting us about it ?
>
As far as I understand they have 2 kinds of support teams:
1. private support (03 - 9257777?): this team handles `occasional' dial up
customers. Most home users are probably fit into this category. I tend to
speculate that this team only reports about networking problems rather then
trying to do something in order to solve them.
2. business support: (1-800-800-110) the name implies what this means.
If you can you should try their business support. This is determined by the
way bezeqint is classifying your connection. Yet I believe that k12 orgs might
get the business classification.
> --Ariel
> >
> > Funny, the support guy claims to have never heard about the problem;
> > He believed that TAU banned all of bezeqint, it took me a while to convince
> > him otherwise. If one really wishes to resolve this matter, then one should
> > probably call their support department and threaten the cancel one's
> > subscription if they do not solve the issue within a reasonable amount
> > of time.
> >
> >
> > Regards, Yotam Rubin
> >
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>
> --
> Ariel Biener
> e-mail: [EMAIL PROTECTED]
> PGP(6.5.8) public key http://www.tau.ac.il/~ariel/pgp.html
>
>
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--
Shaul Karl <[EMAIL PROTECTED]>
Hillel used to say: If I am not for myself who will be for me?
Yet, if I am for myself only, what am I? And if not now, when?
(Ethics Of The Fathers 1:14)
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