On Wednesday 04 March 2009 20:33:17 Moshe Brace using Yahoo wrote: > As a Newbie I saw that it was geared up for Right to Left typing for עברית. > After reading up that Gnome appears easier to use I chose Mandriva. > > I contacted by mail www.mandriva.co.il and requested their free Mandriva > 2008.One Spring disk. After installation I found that I couldn't connect to > the Internet. With Win XP I could and therefore sent them an e-mail > requesting assistance. > > What happened next was that I got a phone call and a personal visit from > רועי who is the Managing Director. He at his insistence visited my home > bringing with him his own Router. On his advice I went to Bezeq and changed > the Router for another. They gave me a Siemens SL2 - 141 which with ease I > managed to set up, set the settings and do any Port forwarding. > > I have never experienced such wonderful service like this before whereby a > Managing Director actually took the time and bother to actually visit, > listen and advise. כל הכבוד לרועי! >
Thanks for sharing this "happy customer" story. It's encouraging to hear that Mandriva Israel has such outstanding customer service. See also: http://www.joelonsoftware.com/articles/customerservice.html Regards, Shlomi Fish -- ----------------------------------------------------------------- Shlomi Fish http://www.shlomifish.org/ What does "Zionism" mean? - http://xrl.us/bjn8u God gave us two eyes and ten fingers so we will type five times as much as we read. _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il