I am also a new user like you. I do'nt think , I
can be much of help to you !
But try this :

"shutdown" signals the "init" process. "init"
in-turn change the run-level. run-level 6 is the
acutal reboot signal.

If you want to see the actual actions assigned to
reboot, check the concerned runlevel in
/etc/inittab file.
If every-thing is OK, shutdown try to execute the
/etc/rc.d/rc.halt script.
If this script is not present, shutdown dis-able
quota/accounting.

You can also use Cntrl + Alt + Del key-combo, if
your /etc/inittab has proper binding for these
keys.

shutdown also check the file /etc/shutdown.allow
file.
/var/run/utemp is then checked for logged users.

Please also check the files:
/etc/rc.d/rc.reboot
/etc/shutdown.allow
/etc/rc.d/rc/halt


Also , see if any user on any console has used
"su" command.
If so, first "exit" from "su"ed environment from
all virtual consoles.
And then , use "shutdown -r now" or simply "init
6"

And finally, check for any corrupt file system
with "fsck" etc.

Hope , this helps !

Regards !

~ newlxuser

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