*All CVs to be sent to [EMAIL PROTECTED] [pramodr at redhat dot com] if
not applied online*

Position Summary
The successful candidate will join a small but fast growing team that is
responsible for all internal support for Red Hat and
* has a 93% overall satisfaction rate with our customers (in a recent
survey)
* develops first class hands-on Linux skills
* deals with all levels (including CEO) in the company
* gets involved with global projects
* with project lead opportunities
* on target RHCT (90 days) & RHCE (180 days)
* is forgoing a reputation as a fast and friendly expert team
* will support Red Hat associates together in becoming 'the leading
technology company of the 21st century'
* will develop into a world class and hopefully the best Linux internal
support group

Specifics include:
- Provides day-to-day technical support to employees on network
infrastructure and internal desktop systems software and hardware
- Installs, configures and troubleshoots desktop systems, workstations,
servers and network issues in a heterogeneous environment
- Maintains passwords, data integrity and file system security for the
desktop environment
- Communicates highly technical information to both technical and non
technical personnel
- Recommends hardware and software solutions, including new acquisitions
and upgrades
- May participate in the development of information technology and
infrastructure projects
- May conduct training programs designed to educate an organization's
computer users about basic and specialized applications
- Exercises judgment within defined procedures and practices to
determine appropriate action

Requirements
* Technical degree
* At least 2 yrs of UNIX/Linux experience in a commercial and/or
academic environment
* RHCE preferred or else required to be a RHCE within 180 days from
employment
* Excellent understanding of networking required
* Strong UNIX/Linux troubleshooting skills required
* Must be able to work independently with minimal supervision
* Must demonstrate the ability to see through short-term problems to
full resolution
* Must possess strong computer ethics
* Customer focused and enthusiastic in helping people to resolve
technical problems
* Ability to translate team goals into individual goals
* A fast learner with positive attitude
* Shift work and unusual hours are part of the job
* Able to travel


http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=1153


-- 

>From Untruth, lead me to the Truth,
>From Darkness, Lead me towards the Light,
>From Death, Lead me to Life Eternal.


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