[...] # fx > Preliminary comment: When asking for technical help, never tell us # fx > what the # fx > response is "something like". Take the time to write it down and tell # fx > us # fx > what it actually is, and the exact command it is response to.
Please take to heart the comment I made above. Below, you say a ping "failed", but you do not provide the sort of details I was trying to ask you to provide.
Please tell us the *exact* command you entered and the *exact* message ping provided when it failed. pings fail in at least 4 distinct ways I can think of, *not* counting DNS issues, and the message you get from ping will help me, or someone here, figure out what is going on in your case.
You might also try a traceroute and see how far it gets. If you want help interpreting that, don't even think about providing anything short of the complete output of the process.
# fx > Now ... you say first that you cannot ping to "any external IP # fx > number", but # fx > then refer to "external FQDN". Have you tested pinging an address ("( # fx > e.g. # fx > 18.7.22.69 )") or not? If not, please do ... in that case, James'
Already tried to ping to other IP numbers, but failed. I could only ping to IP numbers of DNS servers of our ISP ( and even then, not to their names ).
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