Dell - Internal Use - Confidential
Hi Henrik,

The Current BIOS DUP C6MRW  which you are using is very old,  and it doesn't 
support RHEL7/CenOS7. It supports only RHEL5/RHEL6.

We have fix in place for RHEL7/CenOS7 a year back, I'm NOT sure whether those 
latest DUP's got released for 11G.

Let me check with BIOS team internally & come back.

Regards
Balaji Singh


From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu]
Sent: Thursday, March 17, 2016 5:44 PM
To: Singh, B B <b_b_si...@dell.com>
Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue

    Hi Balaji,
here is the info you requested.

    - Henrik

]# cat /etc/redhat-release
CentOS Linux release 7.2.1511 (Core)

]# uname -a
Linux a.b.com 3.10.0-327.10.1.el7.x86_64 #1 SMP Tue Feb 16 17:03:50 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux

]# dsu --inventory
Verifying catalog installation ...
Installing catalog from repository ...
Installing inventory collector ...
Verifying inventory collector installation ...
Getting System Inventory...

1. BIOS  ( Version : 6.3.0 )
2. Dell LifeCycle Controller v1.7.5, 1.7.5.4, A00  ( Version : 1.7.5.4 )
3. Dell 32 Bit Diagnostics, version 5162 Installer Revision 14.05.00, 5162A0, 
5162.1  ( Version : 5162A0 )
4. iDRAC6  ( Version : 2.80 )
5. Power Supply  ( Version : 03.02.59 )
6. SAS6IR Controller 0 Firmware  ( Version : 00.25.47.00.06.22.03.00 )
7. SAS/SATA Backplane 0:0 Backplane Firmware  ( Version : 1.07 )
8. Firmware for  - Disk 0 in Backplane 0 of SAS6IR Controller 0    ( Version : 
FS66 )
9. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em3)  ( Version : 7.12.19 )
10. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em4)  ( Version : 7.12.19 )
11. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em2)  ( Version : 7.12.19 )
12. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em1)  ( Version : 7.12.19 )


--------
On 3/17/16 12:48 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote:

Dell - Internal Use - Confidential
Hi Henrik,

Can you confirm which OS are you using?

Also provide the details of "'dsu --inventory'".

Regards
Balaji Singh
From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu]
Sent: Wednesday, March 16, 2016 8:19 PM
To: Singh, B B <b_b_si...@dell.com><mailto:b_b_si...@dell.com>; 
linux-poweredge-Lists 
<linux-powere...@lists.us.dell.com><mailto:linux-powere...@lists.us.dell.com>
Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue


Thank you. This fixed this issue!

A second issue has appeared. We have multiple R610's with 48GB of RAM each. 
When I try to update them I get the error:

Enough contiguous physical memory is not available to perform the BIOS update 
running under
  this Operating System. Reboot and try again.

(See below.) Any ideas how to fix this? 48GB should be enough memory and the 
system is quiescent with nothing running. It does say something about 
"contiguous physical memory", but I am not sure how to address that issue.

Regards,
      - Henrik

---------------------------------------------------------------------
]# dsu --non-interactive
Verifying catalog installation ...
Installing catalog from repository ...
Verifying inventory collector installation ...
Getting System Inventory...
Determining Applicable Updates...
Installing R610_BIOS_C6MRW_LN_6.4.0...
Collecting inventory...
....
Running validation...

BIOS

The version of this Update Package is newer than the currently installed 
version.
Software application name: BIOS
Package version: 6.4.0
Installed version: 6.3.0

Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE 
IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
.............................................
Device: BIOS
  Application: BIOS
  Enough contiguous physical memory is not available to perform the BIOS update 
running under
  this Operating System. Reboot and try again.

R610_BIOS_C6MRW_LN_6.4.0 could not be installed

Done! Please run 'dsu --inventory' to check the inventory

---------------------------------------------------------------------
On 3/16/2016 4:39 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote:

Dell - Internal Use - Confidential

Hi Henrik,

Yeah this is a known issue in DUP, which got fixed in latest one.

Here the DUP is checking for usb-storage driver whether its loaded or NOT, if 
NOT they are just quitting as reported below.

Meanwhile I would request you to use the workaround as described below.

Workaround:

1.      Modprobe usb-storage

2.      Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00

Regards

Balaji Singh

----------------------------------------------------------------------

Message: 1
Date: Tue, 15 Mar 2016 10:54:25 -0500
From: Henrik Schmiediche
Subject: [Linux-PowerEdge] PE R620, DSU and USB issue
To: Linux-PowerEdge@dell.com<mailto:Linux-PowerEdge@dell.com>
Message-ID:
Content-Type: text/plain; charset="utf-8"


We are running PowerEdge Server R620 with CentOS 7. When using DSU all 
components, we get the error message in regards to USB not being enabled:

* Inventory Failure: USB is not enabled. Please enable USB and try
update again*

Except USB are enabled in the BIOS. How do I fix this?

The issues appears to be in the OS Collector.

[*]9 OS Collector
Current Version : 0 Upgrade to : OSC_1.1

Everything else updated(d) just fine.

Regards,
- Henrik

]# dsu --non-interactive
Verifying catalog installation ...
Installing catalog from repository ...
Verifying inventory collector installation ...
Getting System Inventory...
Determining Applicable Updates...
Installing Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00...
Collecting inventory...
......
Inventory Failure: USB is not enabled. Please enable USB and try update again

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End of Linux-PowerEdge Digest, Vol 142, Issue 11
************************************************



--

Henrik Schmiediche, Ph.D. '93

Director of Information Technology, College of Science

Instructional Associate Professor, Statistics

hen...@tamu.edu<mailto:hen...@tamu.edu>    Phone: 979 845-3141
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