Dell - Internal Use - Confidential
Hi,
First of all, this OS is not supported by OMSA 7.1.
Still, if you want us to check it, I'll suggest you to send us the dcomsm.log
file to investigate it further.
Steps to collect dcomsm.log file:<javascript:openUrl('file:');>
1) Stop Data Manager Service (srvadmin-services.sh stop)
2) Go to /opt/dell/srvadmin/etc/srvadmin-storage and open stsvc.ini file.
3) Change "Debug=Off" to "Debug=On"
4) Change all the debug levels from "DebugLevels=0,0,0,0,0,0,0,0,0,0,0" to
"DebugLevels=3,3,3,3,3,3,3,3,3,3,3"
5) Start Data Manager Service (srvadmin-services.sh stop)
dcomsm.log file will be generated at /opt/dell/srvadmin/var/log/openmanage
location.
Thanks
Souvik
From: linux-poweredge-bounces-Lists On Behalf Of David Harding
Sent: Wednesday, May 18, 2016 3:52 PM
To: linux-poweredge-Lists <[email protected]>
Subject: [Linux-PowerEdge] PER720 Enclosure Backplane reporting State :
Degraded, Status : Non-Critical
All,
One of my PER720s, this one running Oracle Linux 5.8 with OMSA 7.1, has just
started reporting that the Enclosure Backplane is Degraded, but I cannot find
why.
I have used the OMSA Web interface, and checked the alertlog and esmlog
(omreport system esmlog/omreport system alertlog), but there is nothing
apparent.
In OMSA Web, clicking on Storage in the Navigation pane shows a yellow triangle
next to PERC H710 Mini in the Data pane, then drilling down, in the Navigation
pane, through PERC H710 Mini (yellow triangle for Connector 0), Connector 0
(yellow triangle for Enclosure (Backplane)) to Enclosure (Backplane), then
shows Physical Disks in the Data pane, with a green tick next to it.
I have also exported the log for the storage (an Available Task for the PERC
entry), but this appears to be more-or-less the same as the alertlog, and only
shows patrol reads starting/stopping over the past weeks..
Anyone have any ideas on what might be the problem, or, failing that, how to
get more information that might unearth the problem?
I cannot use Dell as we only get warranty on our servers (all servers we have
are out of warranty) and we use a third-party to do break/fix.
Here is the omreport output for "storage enclosure":
List of Enclosures in the System
Enclosure(s) on Controller PERC H710 Mini (Embedded)
ID : 0:1
Status : Non-Critical
Name : Backplane
State : Degraded
Connector : 0
Target ID : Not Applicable
Configuration : Not Applicable
Firmware Version : 1.00
Downstream Firmware Version : Not Applicable
Service Tag : Not Applicable
Express Service Code : Not Applicable
Asset Tag : Not Applicable
Asset Name : Not Applicable
Backplane Part Number : Not Applicable
Split Bus Part Number : Not Applicable
Enclosure Part Number : Not Applicable
SAS Address : 5A0B10C000281200
Enclosure Alarm : Not Applicable
I have 2 further PER720's, also with Oracle Linux 5.8, but with OMSA 7.3, that
continue to report their Enclosure Backplanes as State : Ready & Status : Ok.
They both report FW Version 1.0 as well.
Thanks in advance,
dave
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