[EXTERNAL EMAIL] Ok. I solved this. Reporting back in case this helps someone else who might search and find this message.

Short answer is, I had a minimal install of CentOS8, which did not include "tar" utility. This is required for dsu to run apparently. I only figured this out by poking around and running the invcol_*.BIN script in /usr/libexec/dell_dup/ and it errored and spit out it's requirements, which included 'tar'. when i checked, tar was the only thing missing. once i installed the tar package, dsu worked as expected. when i removed it, i got the same error as below again.

not sure if Dell people are on this list, but i'd be happy to submit a bug report or something so that someone can either put more verbose error message, or add 'tar' to the package dependency for the dell-system-update RPM package.

Bond

On 11/11/20 5:17 PM, Bond Masuda wrote:

[EXTERNAL EMAIL]
Hi,

I have a fresh install of CentOS 8.2 on a Dell R630, fully up to date as of this writing:

# cat /etc/centos-release && dnf list updates --refresh && date
CentOS Linux release 8.2.2004 (Core)
CentOS-8 - AppStream                                                 13 kB/s | 4.3 kB     00:00 CentOS-8 - Base                                                      10 kB/s | 3.9 kB     00:00 CentOS-8 - Extras                                                   3.5 kB/s | 1.5 kB     00:00 dell-system-update_independent                                       11 kB/s | 2.3 kB     00:00 dell-system-update_dependent                                        4.8 kB/s | 2.3 kB     00:00 Extra Packages for Enterprise Linux Modular 8 - x86_64               76 kB/s |  17 kB     00:00 Extra Packages for Enterprise Linux 8 - x86_64                       58 kB/s |  18 kB     00:00
Wed Nov 11 17:12:59 PST 2020


When I run dsu:

# dsu --inventory
DELL EMC System Update 1.9.0
Copyright (C) 2014 DELL EMC Proprietary.
Verifying catalog installation ...
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Verifying inventory collector installation
Getting System Inventory ...
Inventory file not found - /usr/libexec/dell_dup/inv.xml
Progress report is available at:/usr/libexec/dell_dup/DSU_STATUS.json
Exiting DSU!

The Log.txt doesn't reveal much as to the cause:

#ID : ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c
#DSU Version: 1.9.0 , build:452 - ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c
#System IP: XXX.XXX.0.219 - ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c
#Date: 11-11-2020 05:14:28 - ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c
#Fields:          ID                      |        Date Time |  Level     |         Message     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:36  |    INFO    |    Verifying catalog installation ...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:39  |    INFO    |    Installing catalog from repository ...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:40  |    INFO    |    Fetching dsucatalog ...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:42  |    INFO    |    Reading the catalog ...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:45  |    INFO    |    Verifying inventory collector installation     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:45  |    INFO    |    Signature verification success...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:45  |    INFO    |    Getting System Inventory ...     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:53  |    FATAL   |    Inventory file not found - /usr/libexec/dell_dup/inv.xml     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:53  |    INFO    |    Progress report is available at:/usr/libexec/dell_dup/DSU_STATUS.json     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:57  |    INFO    |    Exiting DSU!     ee7e0ac9-8a5d-48c9-b2d5-708d2fc9b69c  |    11-11-2020 05:14:57  |    INFO    |    Exit Code: 14


Any idea what is wrong here? I just did this on a R420 without any issues. Not sure why this is not working here...

Thanks in advance,
Bond

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