On Mon, 25 Sep 2006, Steve Calfee wrote:

> >> > This indicates that the problem is a small hardware incompatibility,
> >>as I have said before.
> >>
> >>We attached a High Speed hub to our system and inserted this disk in the
> >>hub. The device works perfectly in such mode.
> 
> This is more than a small hardware problem. Assuming this HS hub was self 
> powered, it indicates either your device took too much VBUS current, your 
> host could not supply enough vbus power, your host transceiver has a 
> problem, OR you have a major fussy device in receiving data. And even with 
> this test info I have to assume that you used the same cable (a possible 
> failure) between the good hub and the root hub.
> 
> >>
> >>We also attached a Full speed hub (used in both bus and self powered
> >>mode) to our system and inserted this disk in the hub. The device fails
> >>to work in such mode. The reasons for device failure are identicle to
> >>case when it is directly connected to our system.

Probably the high-speed hub re-buffers or re-times the signals whereas the 
full-speed hub doesn't.

> What did your bus analyzer say in this case? Full speed is much more 
> forgiving than high speed.
> 
> I have seen a high speed mass storage device which would fail during 
> enumeration in full speed (a small percentage of the time). HS is supposed 
> to fall back to FS for all usb 2.0 devices, but it does seem that 
> occasionally some devices are not 100% compliant :)
> 
> 
> 
> >>
> >>The above experiments do not indicate hardware incompatibility. Do you
> >>agree ?
> >>
> 
> Not in my opinion, this seems likes a major hardware problem somewhere.

I agree with Steve.  The experiments _definitely_ indicate a hardware 
incompatibility.  If it were a software problem then the presence or 
absence of intermediate hubs wouldn't make any difference.

Alan Stern


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