Dear friends,
So far, there has been no response to this issue report. I understand
this is not a help desk with guaranteed replies but the fact that there
was no response whatsoever is surprising to me.
I would like to at least kindly ask that someone looks at the traces and
tells me if this is a possible software issue, or a hardware quirk that
can hardly be worked around. A "no, we won't fix this" or even "this is
not the proper mailing list for this" type of answer would be welcome at
this point. It is kind of frustrating to report an USB-related issue to
linux-usb mailing list, keep it updated, and yet receive absolutely no
reaction in almost a month. If I knew how to fix this, I would - but I
am no expert in USB stuff myself, so I am turning to experts...
Thanks for understanding!
Best regards,
Peter
On 08.01.2014 16:48, Peter Palúch wrote:
Greetings,
Regarding the issue with WD MyBook 1230 stalling and being reset when
connected to an HP EliteBook 8560p, I have tested the 3.13-rc7 kernel
from kernel.org to no avail - the drive still stalls and is reset
after a couple of seconds. I am attaching a dmesg output (relevant
lines regarding the drive and the xHCI reset are at the end) and the
usbmon trace. The lspci and lsusb outputs have been attached to the
original mail I've opened this thread with (if necessary, I will
gladly repost them).
The usbmon trace covers the complete session with the drive, starting
with its connection to my USB 3.0 slot, then accessing the drive with
"gdisk -l /dev/sdb", across its stall and reset, up to its physical
disconnection.
The actual transcript of the communication with the drive that ensued
after the "gdisk -l /dev/sdb" command that led to the stall starts at
the decimal offset 82582 in the usbmon trace file.
Thank you!
Best regards,
Peter
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