You can actually get a free month for their mistakes (usually), try and ask them for that.
> Some progress! > > After Nick's efforts (thanks Nick) on the weekend, and my efforts > during the week. (Never spent so much time in my roof space!) I still > couldn't get it working. Telecom (so they said) tested it twice (from > the exchange). All good from their end. I took my modem and cable next > door (she has ADSL). It works OK. > > I gave up and booked in a $150 visit for today to install a splitter. > > Just got a ring from a Telecom tech now. The "idiot who did it cocked > up the wiring" at the exchange, apparently. He's fixed it. Will try > again this evening. > > I hope they at least pay for the period I've been paying for ADSL but > haven't actually had it. > > Cheers, > Carl. > > > On 29/07/05, Carl Cerecke <[EMAIL PROTECTED]> wrote: >> Hi, >> >> Unfortunatley, I haven't yet got to the point where this can be >> on-topic. >> >> My ADSL modem/switch/wireless box arrived yesterday. A netgear DG834G >> (which, by the way, runs Linux. Not completely OT then.) >> >> Anyway, I plugged it in, turned it on, and no ADSL link light. We've >> got 5 phone jack points, and I tried 4. No luck. I rang my ISP, >> netgear support (friendly chap in New Delhi), Telecom, then back to my >> ISP. >> >> It turns out that Telecom won't do anything for me (like testing the >> line to make sure that they really did enable DSL). My ISP (maxnet) >> were helpful, but bound by Telecom a bit, it seems. It seems as though >> either the ADSL works straight away, or it is logged as a "failed >> manual install" and Telecom send round a guy to wire in an ADSL jack >> point (for $150). I'm not sure that is necessary. There doesn't seem >> to be any Mr In-between. >> >> I'm reasonably sure it isn't the ADSL modem: I've borrowed a crusty >> old PCI ADSL modem which didn't give me a link either. >> >> Could it be the wiring in my house? The phone works OK. >> >> What I'm looking for is experiences/advice for the situation - a way >> to fix the problem without shelling out big bucks to Telecom for what >> seems to be their problem. >> >> Cheers, >> Carl. >> > > >
