That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or is it 
on ttyS1?
( try connecting to it with minicom, and typing ATZ - it'll answer OK if it is, 
then you'll be sure which device it's on ). 

Other options, like is it waiting for a dialtone ( maybe from the wrong 
country? ) before dialling, or can you connect to the clear account that you 
know the modem can connect to on other machines?? Hopefully that'll help to 
identify which bit is playing up...

Steve

On Tue, 24 Feb 2009 16:27:26 +1300
chris <che...@gmail.com> wrote:

> Hi Steve,
> Can we start again please?
> the modem is a diamond 56e supra express pro.
> I use it successfully on my other two machines where it connects
> flawlessly to clear.
> However on this machine it will not pass on to Xtra and times out after
> 24 seconds.
> 
> Attached is the output from lspic
> 
> will be grateful for any help you can give
> Regards Chris Thomas
> 
> On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote:
> > On Tue, 24 Feb 2009 15:33:20 +1300
> > chris <che...@gmail.com> wrote:
> > 
> > > Hi All
> > > I can not connect from my hardy partition to xtra, using either wvdial,
> > > or gnome pp.
> > > This same machine will connect using the the same modem from the windows
> > > partition.
> > > Can anyone please offer any sugestions?
> > > 
> > > Regards Chris Thomas
> > > 
> > Hi Chris, 
> > 
> > Knowing what the modem was ( sudo lspci should tell you ) will make support 
> > easier (:
> > 
> > Cheers, Steve
> 


-- 
Steve Holdoway <st...@greengecko.co.nz>

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