He was telling you the truth. They don't support linux. I got told that by
comcast, too. ("We don't support third party software.") Naturally, I am
still using comcast.
We can never forget what a tiny part of the end user computer universe
we are.
JoelOn Fri, Dec 13, 2002 at 08:32:15AM -0600, Robert Black Eagle wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Thursday 12 December 2002 8:25 pm, Bill Campbell wrote: > > On Thu, Dec 12, 2002 at 05:35:05AM -0800, Bob Hemus wrote: > > > > Unfortunately most certified Microsoft support folks only know (a) > > which Microsoft product to sell, and (b) how to reinstall. They're > > totally lacking in diagnostic capabilities to find out what's wrong > > and fix the machine without reinstalling. > > True story. I was left in the lurch when my ISP did not tell me ahead > of time they were changing hardware, software and phone numbers (DNS > changes and all sorts of goodies). I called up the technician and > asked how I should configure my system. The first guy was clueless, so > I went to a Second Level Technician -- this is what happened. > > "What system are you using?" the clueless wonder asked. > "Linux," I said. > "I'm sorry, we don't support linux," came the reply. > "Bull shit," I said, "your ISP runs with linux, I checked." > "We don't support linux," he repeated. > "Look, I don't need anything but the DNS, phone number and whatever > other information is needed to log on and use my account -- it doesn't > matter if it's linux or not." > "But we don't support linux," the technical parrot repeated. > "Look, are you telling me your phone number changes if I run linux, or > use a Mac or run OS/2? Are you telling me you just don't know what > your DNS is?" > "I'd like to help you, but we don't support linux." > > I hung up and called back later and pretended to be on a Windows system > and wrote down the information which I then used to set up my linux > system "which they don't support." Mind you, when I called the company > (Prodigy), they claimed that second level techs were computer science > majors with at least three years of computer science. Apparently even > colleges turn out fools these days. > > - -- > Robert Black Eagle > The reason for encryption is that the ordinary, normal > behavior of today could be retroactively the criminal intent tomorrow. > A terrorist becomes a "disappeared" citizen. > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.0.6 (GNU/Linux) > Comment: For info see http://www.gnupg.org > > iD8DBQE9+e9wtjSYKkYJrmcRAkVNAJ0bA+AzVmG9MjuAU6mbznCYW81gwQCgnKpD > 6XE/9GbTp344BI0AVlEcLI8= > =pBQw > -----END PGP SIGNATURE----- > _______________________________________________ > Linux-users mailing list > [EMAIL PROTECTED] > Unsubscribe/Suspend/Etc -> http://www.linux-sxs.org/mailman/listinfo/linux-users _______________________________________________ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc -> http://www.linux-sxs.org/mailman/listinfo/linux-users
