I'm coming in late to this party but I, also, would like to add my vote for 
Epson. After using an HP 4C for several years, it went TU and HP's only 
response was that they were sorry and I would have to buy a new one. After 
surveying the market and checking SANE supported devices:
http://www.mostang.com/sane/sane-mfgs.html#EPSON
I chose an Epson Expression 1680 and have not had a moments trouble.

cmr

On Thursday 28 August 2003 06:27 pm, you wrote:
> I'm getting a bit frustrated with HP after recommending that one ouf our
> customers buy an HP scanner for use with their SuSE 8.2 system.  They
> bought a ScanJet 3670 which is seen by the kernel, but sane doesn't seem to
> recognize (sane-find-scanner says it might be a scanner, but that's as far
> as it goes).  I then built the Latest&Greatest version of the sane software
> in hopes that would solve the problem, but no joy there either.
>
> I sent an e-mail question to HP asking whether this scanner is supported,
> and they said no, but to check http://linux.hp.com for information on
> supported scanners.  Nothing there of any use.  Another e-mail to
> [EMAIL PROTECTED] asking for a list of current HP
> scanners that _ARE_ supported, and they just sent me off to the sane web
> sites again.  Another e-mail to them pointing out that HP is supposedly
> promoting Linux, sells hardware that should be useful on Linux systems, and
> could they please just send me a list of current scanners supported by
> sane.  The reply I got that basically said bugger off, we don't support
> scanners on Linux.  My reply was mostly polite, saying that I could see no
> reason to use any HP products in the future given the attitude of their
> support folks.
>
> That said, can anybody recommend current scanners that are well supported
> under Linux?  My current need is for a pretty vanilla flat bed scanner, but
> we will also need ones with automatic document feeders.
>
> Bill

-- 
Debian 'Sarge': Registered Linux User #241964
----
"More laws, less justice." -- Marcus Tullius Ciceroca, 42 BC
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