On Thursday 14 February 2002 04:56 am, Joel Hammer wrote: > One funny part of my computer crash. > My wife called @HOME tech support (They are in Canada), since she thought > it was our cable modem gone bad. > They asked which OS she was using. When she said linux, they asked her to > spell it. > Joel >
This does not suprise me at all. ISP's hire people for their tech support services who have completed a "tech support course" offered by various colleges. These courses teach only how to deal with $MS short-comings. A lot of these people have never seen a computer let alone use one prior to taking the course. Most of these people actually believe that Windows 9x is an operating system. If the answer to your problem isn't on their computer then you are SOL. My ISP is Telus (they are the telco here in BC) Their tech people do know what linux is. They will inform you that there are a lot of users using linux to access the internet but will not support it themselves. I once aske if they would at least put a link on their website that would point to one of the linux SxS sites. They declined stating that could be interpreted that they support linux:( There are clowns and then there are clowns. -- Ted Ozolins (VE7TVO) Westbank, B. C. _______________________________________________ Linux-users mailing list - http://linux.nf/mailman/listinfo/linux-users Subscribe/Unsubscribe info, Archives,and Digests are located at the above URL.
