If you don't want to be hand-holding for 26 hours a day, you'll need to wrap whatever you use in a VERY VERY user-friendly front end. My experience of most of the ticket systems is that they are designed by and for geeks, who are a minority of the population. That's OK for source code tracking etc., but not for plumbing leaks in condos of 86-year olds.
On the other hand, I rejigged my homework submission system for our condo parking allocation, and the seniors took off and ran with it. But the design was absolutely vicious in removing EVERY unneeded element on the screen and minimizing clutter. JN On 04/15/2011 11:32 AM, Brian Barber wrote: > This one looks good: http://www.troubleticketexpress.com/ > > Brian > > On Fri, Apr 15, 2011 at 10:28 AM, bruce harding <bruce.hard...@gmail.com> > wrote: >> I'm looking for a piece of software for the condo I live in it purpose is >> for the board to track all work orders/complaints relating to the condo >> corp. An important component of this software is that the tickets/work >> orders/complaints should be visible to the owners and rents. The owners and >> rents should not be able to edit anything, just submit. >> >> >> The rational for this is that the Condo Board and owners/renters have not >> been happy with these issues have been taken care of by the management >> company. >> >> >> So if you have any suggestion please let me know. >> >> >> ===== >> bruce >> faintfuzzies.ca >> _______________________________________________ >> Linux mailing list >> Linux@lists.oclug.on.ca >> http://oclug.on.ca/mailman/listinfo/linux >> > _______________________________________________ > Linux mailing list > Linux@lists.oclug.on.ca > http://oclug.on.ca/mailman/listinfo/linux _______________________________________________ Linux mailing list Linux@lists.oclug.on.ca http://oclug.on.ca/mailman/listinfo/linux
