Dear
Mark,
It must be
a bad experience for you to deal with Advantech in the past. I apologize for
what our colleagues react when you got problem using our
product.
This
Saturday, we will host a workshop to discuss this serious issue. RD
senior designer, Product manager and sales manager all will join. Will keep you
informed what happen next.
Thanks
again for telling me how you feel and how we should improve. Also thanks to Ron
for introducing such a valuable friend to me.
Best
regards!
Jeff
Chen
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Title: 郵件