> Hi,
> Anyway, the reason for this post is that I see many
> people using MTNL 
> Triband connections. I was wondering if they could
> give me some heads 
> up on the quality of Triband. I have heard that
> their upside is that 
> they good speeds & uptime but their down side is
> pathetic customer 
> care. Is that correct? On a 256K connection do you
> guys get constant 
> 30-32KBps speeds or do they drop?
The quality of triband is good!
The uptime is "virtually" 24 hours/7 days a week/ 365
days a year.
I get speeds of 25 KB/sec - 30 KB/sec most of the
times. For a few downloads, at times, it runs down to
16 KB/sec.

>What say you guys? Any good / bad experiences? Tips?
> Please let me know.

I have heard of their customer service as "bad" and
claims are made that they have absolutely "NO
knowledge" about GNU/Linux! 
That is true!

But I have heard of bad experiences of triband users
from the western suburbs of Mumbai (Khar, Santacruz;
for example)

But I suppose, it shouldn't be difficult to configure
the LAN card in GNU/Linux or leave it to DHCP! 
In my experience of customer service, I faced a
problem once of not being able to open any website due
to a faulty PVC connection, it was solved pretty
systematcially over 1504. I was using Firefox to do
the configurations, and to my suprise, the lady on the
other side of the phone, knew what "Firefox" is!
(wow!). This makes me think, for a while, they not
dumb as one might think! Cm'on



                
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