If it wasn't detected on Ubuntu and Windows, then it is probably a hardware
issue. Try alternate USB ports. Also, try your HDD on another computer to
identify where the problem really lies.

--
Regards,
Sanket Medhi.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Rony
Sent: Wednesday, November 18, 2009 12:00 AM
To: GNU/Linux Users Group, Mumbai, India
Subject: Re: [ILUG-BOM] external drive problem in ubuntu

Kussh Singh wrote:
> Am using ubuntu 9.04 on a desktop. Have also tried with ubuntu 8.10 and
> 9.10. System is unable to detect and connect to a USB external drive--make
> is seagate, capacity is 250 GB, model is called freeagent.
>
> Have also tried the device in windows7 where it is also not detected.
>
> The external drive can be felt to be running as its whirring sound can be
> felt. Also it glows from the top due to some LEDs which shine thru holes
on
> the top of the drive's cover. There is only one USB connector cable which
> acts both as a power supply cable and a data cable.
>
> Generally USB devices when plugged in are detected instantly but this is
not
> the case here. I have also installed pmount etc without any success.
>
>   
Is your usb port supporting the power of the drive? Have you cross 
checked this drive on other USB ports behind your pc as well as on other 
machines? I have seen machines that take USB pen drives but cannot take 
the portable disk. It is the limitation of your motherboard's USB ports.

-- 
Regards,

Rony.

GNU/Linux !
No Viruses
No Spyware
Only Freedom.

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