On Sun, Oct 4, 2009 at 7:08 PM, Rodney D. Myers <[email protected]> wrote: > I helped a friend, who is in the USMC, get his Compaq laptop switched > from vista to ubuntu. > > He has now moved to another location, and is having trouble with his > wireless networking. The place he's staying is supposed to have free > wifi, but he is unable to get connected. > > So far, I have him heading to the office tomorrow to get the SSID for > the company wireless. Since he supposedly unable to get connected. > > Once that happens, are there any other things I can do to help me get > online via wireless? > > Thanks >
One thing that comes up is that laptops usually have a switch, or a keyboard function to disable wireless. He may have disabled wireless that way. You can check to see what access points show up with iwlist from command line while he is near the access point to see if it showing up. Also, make sure to distinguish between "getting connected" and "getting authorized/logging in." First is to get connected with security and get an IP. Then many hotspots required you to log in to before accessing the internet. Remote tech support is never easy. Your friend should probably try to find a geek closer to where he is stationed. -- John. _______________________________________________ LinuxUsers mailing list [email protected] http://socallinux.org/cgi-bin/mailman/listinfo/linuxusers
