Karen Lopez wrote,
| There shouldn't be a universal answer to the "how do you configure
| your list". My work takes me to many clients sites during the year
| and I get to see how various systems architects/administrators have
| configured their systems for their users. I'm talking about sites
| that have 5000 users who are forced to live with MUA, filter, SMTP,
| network, PC, and other standards over which they have no control, no
| say, and no input. ... They would love to have a
| client that allows filtering, header manipulation, sorting, etc. They
| just can't do it. ... If that means subject-munging, then
| so be it. Other lists I have I don't do it.
| I guess it all comes down to who your "customers" are and how much you
| are willing to "spend" to help them stay customers.
All the more reason that subject tags should be the subscriber's personal
choice, not the list manager's imposition. I offer it as an option; of
course, everyone who has ever wanted them has asked me to impose them on
everyone, but when I've told them that they can have tags but I'm not going
to force them on anyone else, none have argued with me and they've all been
content to have it on their own copies. I did, though, have to haggle with
those who first suggested it not for it to be optional rather than mandatory
but also for them to accept a four-charcter tag instead of the eleven-char-
acter behemoth that they proposed.
