Chuq wrote:
> Over the last four months the most common question has gone from
> "what is this stuff?" to "why *can't* I post it?"....
My list hasn't had that transition. In fact, last week I went through
a wave of complaints because a small badly formated message did get
through and caused strike-out lines through the digest on many
people's readers and junk on others. They asked me if my non-text
filter was broken and why did the bad message get through and could I
please fix it to make sure they only got regular text since the list
is advertised as a plain text mailing list. I even had one person say,
paraphrased: "if you are going non-text, let me know, because I'll
need to unsubscribe".
I've never gotten a "why *can't* I post" whine in response to my
rejections of non-text submissions. Invariably, I get a "oh!, so
sorry, I'll fix it." And they do. Sometimes with my help, sometimes
on their own. Indeed, more than one has thanked me since other people
they were emailing were complaining to them too, and they hadn't know
what was wrong or how to fix until I helped them. And mine isn't even
a technical list. It is mostly women, if that makes a difference.
I also have recently had a complaint about my website from a long-time
reader who is blind who said the javascript(which I use for ads) was
screwing up her adapted-browser. In this case, I couldn't
fix it for her :-( because ads pay the bills. But she did find she
could use the ftp access to the site archives just fine. Glad she got
something to work for her, but it really bugs me that my site is
inaccessible to a long-time reader.
--
Michelle Dick [EMAIL PROTECTED] East Palo Alto, CA
