I've generally put offenders into one of two categories:
1) Personal conflict. If two people write privately and they start
exchanging nasty emails (including a post having generated nasty emails
from the start), I consider it a personal issue and stay out of it. If the
victim writes me, I offer support as a friend or aquaintaince (as
appropriate) but I tell them it is their job to resolve it, not mine.
2) Using my list to find people to spam, attack, etc. If someone gets
addresses from my list (from those who have posted; the list of subscribers
is closed) and uses them to send commercial messages or even non-commercial
ones, they get kicked off. If there is a pattern of them harressing
individuals after finding them on my list, I also kick them off.
The cases you mention could go either way, depending on whether or not this
is a heated disagreement or a pattern of abuse.
That's how I do it anyway.
Cyndi
--
_______________________________________________________________________________
"There's nothing wrong with me. Maybe there's Cyndi Norman
something wrong with the universe." (ST:TNG) [EMAIL PROTECTED]
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