What A marvelous result of the faulty SRS protocol designed by NSI. I recall warning them about this exact problem when they asked me to review it.
Oh Well, they were not paying me, so they deserve what they get for ignoring me. Foreward;-)..Stef (New Naval Term for Sailing Into the Wind) At 6:56 PM -0500 3/21/02, Richard J. Sexton wrote: > >Return-Path: <[EMAIL PROTECTED]> > >Delivered-To: [EMAIL PROTECTED] > >Date: Thu, 21 Mar 2002 17:05:07 -0500 > >From: [EMAIL PROTECTED] > >Subject: OpenSRS Live Reseller Update 03/21/02 > > > >Greetings - > > > >Please find following an update on OpenSRS. > > > >1. Unsolicited renewal offers from third parties > > > > > >1. Unsolicited renewal offers from third parties > >------------------- > >We would like to advise you of a business practice that is > >becoming common in the domain marketplace and may result > >in you losing customers. With increasing frequency, > >companies are making unsolicited offers directed towards > >existing registrants of other firms. > > > >A company will send a letter (sometimes email, sometimes > >postal) to a domain registrant thanking them for either > >registering, or renewing their domain name. The letter > >will also invite them, in language that suggests a prior > >business relationship exists with the soliciting company, > >to make some change to the domain, or to renew it, which > >would result in the name being transferred to the new > >organization. > > > >We recommend taking the following steps to ensure that > >your registrants understand these issues: > > > >a) regular general updates to your clients so they are > >familiar with your company name and the services you > >provide to them > > > >b) specific updates (as warranted, see example below) with > >respect to these activities, who is perpetuating them and > >what to look out for, as well as the consequences > >(service interruptions, etc�) > > > >c) warning registrants explicitly about this issue in your > >renewal notices; registrants often receive offers when > >their domain is approaching renewal. > > > >Specifically alerting registrants to unsolicited offers > >before the expiry date should increase registrant > >knowledge and decrease unintentional transfers. > > > >d) warning registrants explicitly in the customizable > >message that is sent to the administrative contact to > >approve a transfer away from you. If your clients do > >inadvertently respond to these offers, the 'Transfer > >Away' email is your last chance to inform them of the > >facts of the situation. > > > >Once recent example is an aggressive solicitation > >campaign by the Domain Registry of Canada/America. Their > >language encourages renewal with them, instead of the > >registrant's current registration service provider. We > >have found that a large number of registrants who receive > >these notices believe that the letter is from their > >existing registration service provider, and do not > >understand that they are in fact requesting a transfer to > >a new company, who may not provide similar services. > > > >Below is a sample message you can customize and use: > > > >"A company calling itself "Domain Registry of Canada" or > >"Domain Registry of America" is targeting <RSP> customers > >to renew their domains. They obtained our customers' > >contact information through the publicly accessible > >WHOIS database, and are sending renewal notices through > >regular mail in an envelope and on stationary > >intentionally designed to appear to be an official > >government notice. > > > >It has been brought to our attention that these letters > >have been causing a great deal of confusion among our > >customers. We hope to clear up any confusion with this > >email. > > > >You absolutely SHOULD NOT send any money to "Domain > >Registry of Canada"/"Domain Registry of America" in order > >to renew your domain, as <RSP> is your domain name > >provider. > > > >If you have already sent money, we suggest contacting your > >bank or credit card company regarding your options of > >having payment stopped or reversed. > > > >We regret that this notice is necessary, but feel it is > >important to notify our clients of this issue. If you > >have any questions regarding this or any other issue, > >please do not hesitate to contact us at <supportaddress>." > > > >+------------ > > > >Building strong relationships with your clients including > >regular contact will ensure they are clear that you are > >their supplier. The stronger these relationships are, the > >fewer registrants will act on these misleading messages, > >and the more customers you will retain. > > > >These are some of the things you can do to protect your > >business. We also are continuing to pursue and assess > >legal and policy initiatives that are at our disposal > >where the behavior of the company is in conflict with > >accreditation requirements or is possible illegal. > > > > > >As always - thanks for your continued support of OpenSRS! > > > > > >Thanks - > > > >Ken Joy > >Product Manager, OpenSRS > >[EMAIL PROTECTED] > > > > > > >-- > > /"\ ASCII RIBBON / [EMAIL PROTECTED] [EMAIL PROTECTED] > \ / CAMPAIGN AGAINST / http://open-rsc.org http://cr.yp.to/dnsroot.html > X HTML MAIL / http://chrono.faq http://watch.gallery http://mbz.org > / \ AND POSTINGS / http://font.gallery http://dnso.com http://watch.prices > > >
