>Return-Path: <[EMAIL PROTECTED]> >Delivered-To: [EMAIL PROTECTED] >Date: Mon, 25 Mar 2002 17:18:22 -0500 >From: [EMAIL PROTECTED] >Subject: OpenSRS Live Reseller Update 03/25/02 > >Greetings - > >Please find following an update on OpenSRS. > >1. Domain locking released >2. Upcoming scheduled downtime >3. OpenSRS Payments holiday hours >4. OpenSRS Support holiday hours > >1. Domain locking released >------------------- > >Tucows is pleased to announce the release of domain >name locking functionality. > >Domain locking prevents unwanted registrar transfers, RSP >transfers and DNS changes to domain names. Name locking >control will be extended both to the Reseller via the >RWI and the API, and to the Registrant via customized >implementations of our manage.cgi script. NOTE: Because >some resellers may opt to charge for this feature while >others may offer it freely, name locking was withheld >from our public manage interface at > >http://manage.opensrs.net > >The domain lock feature is being introduced to provide >Resellers with a method to help secure their clients' >domains against slamming, hijacking or other forms of >'domain transfers' that have NOT been properly authorized >by the registrant. > >Resellers are free to lock some or all of their domains, >PROVIDED THAT IN DOING SO THEY DO NOT CONTRAVENE the >wishes of the domain registrant. The feature is meant to >help preserve the registrants desire to remain with their >chosen Registration Service Provider; if this is no >longer the registrant's wish, the domain lock MUST be >removed at NO ADDITIONAL CHARGE. > >Resellers should feel free to package this security >feature any way they like; it can be sold as a service or >provided at no cost. HOWEVER, again, Resellers may NOT >charge to have the domain unlocked so that their client >can transfer their domain away. > >We anticipate no problems with this policy; however, >should Tucows receive reports that this feature is being >abused (in particular, applied against a registrants >wishes) Tucows will immediately unlock the domain in >question so that the registrant may resume control of >the domain and we may take corrective action with the >offending Reseller. > >We dislike imposing harsh language when releasing new >features like this, but it is imperative that Resellers >do NOT abuse this feature. > >For more information on how to use domain locking, >please review the Name Locking Guide at: > >http://www.opensrs.org/documentation > > >2. Upcoming scheduled downtime >------------------- >Our LIVE environment, rr-n1-tor.opensrs.net, will be taken >offline for a registry imposed maintenance window from: > >Date: Sunday, March 31, 2002 (Saturday, March 30, 2002 EST) >Time: 01:00 hrs - 05:00 hrs UTC (20:00 hrs - 24:00 hrs EST) >Duration: 4 hours > >This maintenance window has been set by the gTLD registry >operator, and will affect all ICANN accredited registrars >equally. We apologize for any inconvenience this may >cause you. > > >3. OpenSRS Administration holiday hours >------------------- >Please be advised that our office will be closed this >Friday, March 29th for the Easter holiday. > >Payments and contracts that you would like processed before >the weekend should be submitted by 5:00 pm EST Thursday, >March 28th. The online credit card feature is available, >and does allow you to process payments for your account >online. If you have processed at least three payments >with OpenSRS, please email [EMAIL PROTECTED] and request >that online credit card account update functionality be >enabled for your account. You MUST include your Reseller >username with your request. > > >4. OpenSRS Support holiday hours >------------------- >The OpenSRS Support department will be operating with >reduced staffing Friday, March 29th as a result of the >Easter holiday. As such, you may experience longer >than normal delays when using our support services. > >Our emergency support policy can be found at: > >http://www.opensrs.org/.emerg/ > >As always - thanks for your continued support of OpenSRS! > > >Thanks - > >Ken Joy >Product Manager, OpenSRS >[EMAIL PROTECTED] > >
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