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At 8/8/2002  12:34 AM, Hans Klein wrote:
>                      Please forward
>  ******************************************************************
>      CYBER-FEDERALIST No. 14         8 August 2002
>
>               Creating the Illusion of Legitimacy
>
>        Civil Society Democracy Project (CivSoc)
>  Computer Professionals for Social Responsibility (CPSR)
>                     http://www.civsoc.org
>
>                  The Internet Democracy Project
>             http://www.internetdemocracyproject.org/
>  ******************************************************************
>
>After four years of existence ICANN is widely recognized as a top-down 
>policy-making body with only a weak basis in legitimacy.  The Markle 
>Foundation expressed the consensus of the Internet community when it said, 
>"ICANN, as it has developed, is seriously flawed as a global institution 
>able to make decisions worthy of deference or to safeguard the public 
>interest...'" [1]
>
>This legitimacy deficit is certainly not from any failure to go through 
>the motions.  In its words and its actions, ICANN seems to employ 
>participative, consensus-based, bottom-up procedures.  The problem is that 
>these words and actions often serve only to create an illusion of 
>legitimacy.  The reality is much different.
>
>The simulation of legitimacy is most frequently observed in matters 
>pertaining to the At Large Membership.  Today these activities are 
>centered in the At Large Organizing Committee (ALOC).  After the Board 
>eliminated user elections this spring, ICANN's former Chair launched the 
>ALOC to "guide and encourage bottom-up efforts ... for meaningful, 
>informed participation ... by a full range of Internet users." [2]  In 
>fact, close observation shows that user input and participation is tightly 
>controlled.
>
>In this issue of the Cyber-Federalist I examine the tactics by which ICANN 
>and the ALOC create the illusion of legitimacy.  The three tactics used 
>most frequently are: Newspeak, exclusionary committees, and participant 
>learning curves.
>
>Newspeak
>========
>A considerable portion of ICANN's budget goes to public 
>relations.  Through its spokespeople, press releases, and interviews, 
>ICANN presents issues in the most favorable light possible.  Sometimes, 
>however, ICANN's announcements seem contradictory to the facts.
>
>Orwell's most famous Newspeak phrase was, "War is peace";  for ICANN the 
>equivalent might be "Disenfranchisement is participation."  In Accra the 
>Board rejected its own At Large Study Committee's (ALSC) recommendations 
>to hold elections and instead decided to modify its bylaws to eliminate 
>user representation from the board. The ALSC's Charles Costello of the 
>Carter Center judged that act in no uncertain terms:
>*  "The management proposal ... is a declared intent of a palace coup 
>d'etat from within ICANN."
>* "[It] is a breach of faith with the founding principles and basic 
>structure of ICANN..." [3]
>
>ICANN's official pronouncements painted a decidedly different picture.  In 
>a board resolution and a subsequent press release, the elimination of 
>voting rights was described as an effort to promote participation:
>* "ICANN Board approves individual Internet user participation"
>*  "[The Board] wishes to move forward with energy and enthusiasm to build 
>a meaningful structure for informed participation by the full range of 
>Internet users" [4]
>
>Even as it eliminated a basic mechanism of accountability -- the election 
>of directors, as guaranteed in its founding by-laws -- ICANN used public 
>relations techniques to convince the public that it was committed to a 
>meaningful role for users.  Actions and words diverged.
>
>The web site for the At Large Organizing Committee (ALOC) is another 
>example of Newspeak.  The site claims that the ALOC's work will be public 
>and will be facilitated by a paid staff person.  Yet the reality is 
>different.  Since its launch the ALOC has operated on a private list with 
>no known archives.  The ALOC's staff "facilitator" actually writes the 
>material, and committee members are invited to comment on 
>it.  Contributions judged inappropriate by the "facilitator" have been 
>summarily rejected -- even when they have received support in the 
>committee.  When this behavior was challenged by ALOC members, the 
>facilitator announced the creation of a closed sub-committee from which 
>the more outspoken members were excluded (more on this below.)  Language 
>and reality diverged.  While top-down, closed processes are not per se 
>wrong, it is inaccurate to describe such a process as public and 
>participative.  Such a description exaggerates the legitimacy of a closed 
>policy process.
>
>Committees
>=========
>Another tool to create the illusion of public input is committees -- and 
>sub-committees, and sub-sub-committees.  Consistent with its mandate to 
>employ consensual processes, ICANN often creates committee to address 
>policy questions.  However, should such a committee propose ideas 
>inconsistent with what is desired, it is not uncommon that a new committee 
>be formed.  Should that committee also give the "wrong" answer, yet 
>another committee may be formed.  And so on.  At each step, the 
>composition of the latest committee may be refined.  By excluding more 
>vocal or better-informed members, ICANN may eventually achieve a committee 
>whose opinion corresponds to what is desired.  This can then be accepted 
>as "public input."
>
>Thus when reformist directors were elected to the ICANN Board, the Board's 
>business migrated to an Executive Sub-committee.  Reform-minded directors 
>were excluded.  Or when the DNSO Review Working Group came up with the 
>"wrong" ideas, the recommendations of another group -- the DNSO Review 
>"Task Force" -- were used.  In both cases the illusion of participation 
>was maintained, but dissenting ideas were filtered out by the creation of 
>new committees.
>
>The At Large Membership process has also seen a succession of 
>committees.  Self-organizing user groups like the NGO and Academic ICANN 
>Study (NAIS) and the Interim Coordinating Committee (ICC) [5] were 
>uncompromising in their commitment to user elections.  Predictably, their 
>recommendations were not adopted.  Then the ICANN Board appointed its own 
>committee to consider the issues: the At Large Study Committee 
>(ALSC).  However, after the ALSC also supported user elections, the Board 
>rejected its recommendations, too.  The Board finally decided to 
>unilaterally eliminate elections.
>
>Today's ALOC manifests similar tactics.  When ALOC members, including this 
>author, included in a collective document language supporting user 
>elections, the ALOC "facilitator" vetoed the material.  In short order a 
>new sub-committee was created, from which outspoken members were 
>excluded.  The ALOC's substantive work then shifted to this restricted 
>group.  Whether this sub-committee with its reduced membership will give 
>the desired results remains to be seen.
>
>This use of committee-formation to filter out dissent is a second tactic 
>to create the illusion of legitimacy.  By ignoring committees that give 
>the "wrong" results and by creating new committees or sub-committees as 
>needed, ICANN creates the illusion of participatory processes.
>
>Participant Learning Curves
>======================
>When newcomers join ICANN processes, they can generally be counted on not 
>to publicly dissent for about six months.  That is the time needed for 
>someone to understand complex policy questions and to evaluate the 
>credibility of other participants.  During this period newcomers' passive 
>acquiescence and institutional affiliations can shore up ICANN's legitimacy.
>
>Imagine the situation of a newcomer new to ICANN and low on the learning 
>curve.  On the one hand, he/she hears the strong language used by people 
>like Congressman Markey (ICANN is a "failure,") the Carter Center's 
>Costello ("a palace coup,") or law professor Michael Froomkin ("ICANN 
>plays dirty -- it lies.") [6].  On the other hand, the newcomer hears 
>ICANN proclaim its commitment to open processes and sees ICANN accepting 
>input from committees -- seemingly clear proof of its open and 
>participative nature.  As a result, most newcomers cautiously participate 
>in ICANN processes and may support policies proposed from the top.  They 
>give ICANN the benefit of the doubt.
>
>Perhaps this explains the vehemence that comes later.  Committee work 
>representing many people-months' labor may be summarily rejected or 
>ignored. Decisions once made may be reopened and passed to a new 
>committee.  Such has been the experience of members of the ALSC and the 
>ALOC.  After a few such experiences, the newcomer often joins the chorus 
>of critics or leaves in disgust.  By then, however, another batch of 
>newcomers may be invited to participate, and the process begins again.
>
>Exploiting the learning curves of successive waves of participants has 
>been an important tactic for the piecewise advancement of top-down decisions.
>
>You Can't Fool All of the People All of the Time
>====================================
>Newspeak, committees, learning curves -- these and a host of other tactics 
>have been the stuff of the ICANN policy process.  While such dissimulation 
>used to cause outrage, it is increasingly a source of wry amusement. As US 
>Congressman Ed Markey said, "Although ICANN is supposed to be a 
>consensus-based organization, the irony is that the only thing it has 
>achieved global consensus on is that it is a failure." [7]
>
>Over time the tactics of illusion wear thin.  Today, ICANN is widely 
>recognized for what it is: a top-down policy-making institution that 
>regulates important areas of the Internet.  It is not particularly 
>transparent, accountable, or representative.  The people who run ICANN may 
>honestly believe that this is how it should be; that is not the issue 
>here.  The issue is that ICANN attempts to make its processes look 
>different than what they are.  Expressions of concern about "participation 
>by the full range of Internet users" are inconsistent with a demonstrated 
>commitment to top-down decision-making.
>
>In particular, the ALOC (or its new sub-committee) is emerging as the 
>latest attempt to create the illusion of legitimacy.  With its staff 
>vetoing language deemed unacceptable, the ALOC seems likely to produce a 
>result acceptable to the ICANN board.  At that point ICANN's board may 
>announce that it has finally discovered the true voice of the user.
>
>###
>
>References
>=========
>[1] Markle Foundation, "A Pluralistic View of DNS Governance: Core 
>Principles for ICANN Reform," Statement for the Record to the Senate 
>Committee on Commerce, Science, and Transportation, Subcommittee on 
>Science, Technology, and Space, Hearing on ICANN (June 12, 
>2002)  http://radio.weblogs.com/0108486/misc/icannstatementfinal-markle.doc
>[2] From the ALOC home page.  (The language is quoted from an ICANN Board 
>resolution.  See note 4, below.)  http://www.at-large.org/
>[3] Charles Costello, ICANN Public Forum in Accra, Real-time Captioning, 
>13 March 
>2002.  http://www.icann.org/accra/captioning-afternoon-13mar02.htm (To 
>find the quote in this lengthy document, search on "palace coup.")
>[4] ICANN Board Resolution, 14 March 2002, "ALSC Report and At 
>Large."  http://www.icann.org/minutes/prelim-report-14mar02.htm
>[5]  NAIS: http://www.naisproject.org/ ICC: http://www.icannmembers.org/
>[6] Froomkin, Michael, presentation at "The Public Voice in Internet 
>Policy Making," 22 June 2002, sponsored by the Electronic Privacy 
>Information Center (EPIC).  http://www.thepublicvoice.org/events/dc02/ 
>.  For Markey quote, see note 7.  For Costello quote, see note 3.
>[7] Markey, Edward, (US Congressman), quoted in the Washington Post and 
>Access Global Knowledge, 20 June 2002. 
>http://access.globalknowledge.com/Article.asp?ID=3904
>
>
>=========================================================
>
>CYBER-FEDERALIST is a series of analyses and commentaries
>on Internet governance and ICANN produced by the
>Civil Society Democracy Project (CivSoc) of
>Computer Professionals for Social Responsibility (CPSR).
>See:
>     http://www.cyber-federalist.org (archive)
>     http://www.civsoc.org
>     http://www.cpsr.org
>
>The author of the CYBER-FEDERALIST is Hans Klein.
>
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>
>###
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