Technology can be used to detect and report outages in a timely manner. That, after all, is what products like Nagios, et. al. are for.
However, fixing problems is quite another matter. Despite a lot of noise made several years ago by IBM about "self healing" software systems, software still doesn't heal itself. Especially the flimsy stuff that passes for "acceptable" in today's "Git 'R Dun!" world. Amazon does have a better reliability record than most and a better security record than virtually anyone. But at the moment I'm more than usually biased on the subject, so I'll leave their pros and cons to others. I'm not sure however that all the faults of Amazon affiliated merchants are in Amazon software or even on Amazon's servers (cloud or otherwise). On the other hand, I'm now routinely sending in paper checks to pay certain bills because certain well-known entities have payment systems that are so useless that I've abandoned online payments entirely. Then there's the one Fortune corporation that hasn't even managed to get their bills through the postal system for over 6 months due to totally incompetent addressing. They, of course, have lost my business. It takes more than just technology sometimes. On Tue, 2010-06-29 at 20:23 -0400, William L. Thomson Jr. wrote: > On Tue, 2010-06-29 at 20:15 -0400, William L. Thomson Jr. wrote: > > > > Today I needed to purchase an air filter for my vehicle. I found one on > > Amazon.com earlier today when I was at the dealership. When I returned > > to the office, to make the purchase on Amazon, I could not. The link I > > emailed myself went to a dead page, bad link, 404, etc. > > > > I then went and searched on Amazon, and for a few hours, all K&N > > products were unavailable. Then a few hours later they were available. > > The page I tried to visit before and got a 404 error, was now found. I > > was able to make my purchase and go on with life :) > > I just checked the link again after sending this message, and got the > error again. Refreshed a few times, and page is back up. Here is the > link if you want to see for yourself. If the link doesn't work, its > because of a problem Amazon is experiencing. It is a good link, bought > one earlier today ;) > > http://www.amazon.com/33-2304-Replacement-Air-Filter/dp/B000COC0GQ > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] List archive http://marc.info/?l=jaxlug-list&r=1&w=2 RSS http://www.mail-archive.com/[email protected]/maillist.xml
