i have nat=no set for those devices since it's over a tunnel (i've tried
yes and strict as well i think).
my RTP range is 10000-20000 on the asterisk device. (and they are allowed
through the firewall)
at the moment i'm using a snom m9 (RTP range 49152-65534)
but i've seen the same issues with a aastra 480 (rtp 3000-3003)
and a digium d50 (not sure on the RTP ports)

Should any of this matter over a OpenVPN tunnel? or only over NAT?

I'm not just losing voice btw (which i assume is the RTP), I'm loosing all
connectivity (which I'm assuming means my Sip session is down).


On Mon, Oct 14, 2013 at 5:12 AM, Jon Gerdes <gerd...@blueloop.net> wrote:

> Are you using symmetric RTP?  if not, try that along with a keep alive
> option.  As the RFC for it states it should be a default - shame it isn't
> on many systems. it fixes a lot of snags for me.
>
> I have a phone - Cisco 504G - on my desk that can go weeks without
> making/taking a call and yet just works.  The PBX  - Asterisk 11 - for it
> is over 50 miles away, behind  pfSense  2.1 (formally 2.0.{1,2,3}), at one
> stage over IPSEC and now simply NATted.
>
> Your problem is almost certainly the phone setting up an RTP port at
> registration and then assuming it can carry on using it.  The state goes at
> one end or the other and then calls fail.  By using symmetric RTP you
> effectively fix the RTP port at both ends and the state will properly keep
> alive - at both ends, PBX and phone.
>
> Also make sure that your RTP port range is the same at both ends.  There
> are many range defaults depending on manufacturer.  Asterisk defaults to
> 10000-20000 (check /etc/astyerisk/rtp.conf) but Cisco for example does not.
>
> So:
> Get the RTP ranges fixed up
> Use symmetric RTP
> Use keep alives
>
> Cheers
> Jon
>
>
>
> >>>
> > Already tried that, I think they are pinged every 30sec from the asterisk
> > side.
> >
> >
> > On Thu, Oct 10, 2013 at 10:05 AM, Vick Khera <vi...@khera.org> wrote:
> >
> >> Can you configure your phones to use do a keepalive ping? It sounds like
> >> the states are timing out.
> >>
> >>
> >>
> >> On Wed, Oct 9, 2013 at 5:44 PM, palesius . <pales...@gmail.com> wrote:
> >>
> >>> To take a break from all the NSA talk...
> >>>
> >>> I'm having some trouble routing traffic over an openvpn tunnel between
> >>> two pfsense firewalls. Asterisk server on one end, a couple of
> different
> >>> phones on the other side.
> >>>
> >>> It was working fine when we had monowall on both ends. (W/ipsec tunnel)
> >>> Since changing to pfsense it will register with the server just fine
> but
> >>> will lose it's connection anywhere from a few minutes to hours later.
> >>>
> >>> I've tried both ipsec and openvpn tunnels and have pretty much the same
> >>> result. I know mono and pfsense use a diffrerent firewall engine, is
> there
> >>> something obvious I should set/change to fix this.
> >>>
> >>> I had kind of dropped the issue a few months ago but wanted to take
> >>> another stab at it. I'll try to do some packet captures but don't have
> any
> >>> at the moment. Just hoping there is some easy general fix for getting
> SIP
> >>> working that someone else has already discovered.
> >>>
> >>> _______________________________________________
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> >>>
> >>>
> >>
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