On Tue, Feb 7, 2017 at 11:59 PM, Øyvind 'bolt' Hvidsten <b...@dhampir.no> wrote:
> I have an SG-1000 on which I experience very low throughput.

You're not the only one.

I received my SG-1000 in mid December and have been going back and
forth with Netgate support since then, trying to troubleshoot the poor
performance I've been experiencing. To be fair, the Netgate support
team has been very responsive and engaged in the process, but as of
the most recent snapshot, I'm still seeing very poor performance vs.
the SG-2220 (temporarily borrowed from my employer) I'd been using.

I have a 50/5 internet connection, and I can reliably see those speeds
with the SG-2220. With the SG-1k, I'm lucky if I can hit 15Mbit down
reliably, and this is with the bare-bones, factory default config.
Additionally, the SG-1000 seems to remain in a very high-latency state
for some time following speed tests. I'll have (for instance) ~8ms
latency to my ISP's default gateway before a speed test, and then
during the speed test and for some 10 minutes after the test, latency
will spike into the hundreds of ms.

At this point, I've thrown in the towel, and have requested that I
return the SG-1k for credit towards the purchase of an SG-2220.
Support requested that as a last troubleshooting step, that I grant
them remote access to my SG-1k so they can perform some more thorough
real-time troubleshooting and testing. I'll be setting this up with
them this week, and if they're not able to resolve it, I'll be
returning the SG-1000.

I was very hopeful for this device, but at least at this stage of its
maturity, there appear to still be significant issues to overcome.

-Erik
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