Hi Geoff, >-----Original Message----- >From: Geoff Deering [mailto:[EMAIL PROTECTED]
>Does anyone know if anyone has done any usability studies on web sites >that have well labelled links as opposed to links labelled "Click >Here"? I have searched and I can't find anything. I've done plenty of usability studies on sites that have well labelled links (as opposed to 'Click Here'), but it hasn't been the focus of the study and we've never specifically collected data on that. >The reason I ask this is that I am beginning to believe that >users have >lost the ability (don't know if they had it to begin with) to >recognise >that there is a link they must follow in order to complete a >process, When you say 'Process', are you referring to a staged/stepped proccess (eg application form/ tutorial) or just general interaction? >no matter how you phrase it and label it, unless you label it with "Click >Here" many will not follow the link, because they are just >SOOOO used to >this "standard" mode of communication on the majority of >sites. Unless >you say; "Click Here", they don't get it. In my observations I really can't say that I've noticed this as an issue. While I haven't studied it specifically, it's not something that stands out as having caused a usability issue. What does seem to cause confusion is when links are not underlined, or where the visual treatment used to identify a text link is insufficient or ambiguous. All the best, Lisa ****************************************************** The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list & getting help ******************************************************
