First off be aware that the only way to really make sure something is gone from an impacted machine is to rebuilt it.

Cryptolocker (and it's variants) want to encrypt data, so how's your backups as you'll need to restore that data and shadowcopies may be gone.

http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information

*_What should you do when you discover your computer is infected with CryptoWall_*

If you discover that your computer is infected with CryptoWall you should immediately scan your computer with an anti-virus or anti-malware program. Unfortunately, most people do not realize CryptoWall is on their computer until it displays the ransom note and your files have already been encrypted. The scans, though, will at least detect and remove any other malware that may have been installed along with CryptoWall.

Some of the files where associated malware have been found are:

   *%Temp%
   C:\<random>\<random>.exe
   %AppData%
   %LocalAppData%
   %ProgramData%
   *

   *
   *

   If trend is coming back with nothing, use malwarelbytes or even a
   boot under the OS a/v tool to scan that system.



MS wants feedback on patching: http://tinyurl.com/patchingsurvey
On 5/28/2015 8:30 AM, David McSpadden wrote:

I am pretty sure I have pc with this on it in my network.

I have ran scans on workstations.

I still do not see it but I have the tell tale signs.

The HELP_DECRYPT files in network folders.

The word and excel files not being able to be opened etc.

How do I remove something that Trend is not seeing?

Nor Windows Endpoint protection?

*David McSpadden*

Systems Administrator

Indiana Members Credit Union

P: 317.554.8190 |F: 317.554.8106

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