Updated firmware this morning and so far so good (and now after sending this 
I'll probably get an email that it went down LOL)

will keep you posted



From: jk.har...@live.com
To: ntsys...@lists.myitforum.com
Subject: RE: [NTSysADM] PRTG  crashed a switch?
Date: Thu, 16 Jul 2015 18:02:58 -0400




If there are multiple power supplies I would expect multiple UPS's and having 
multiple power supplies and/or multiple UPS's to fail all at one time sounds 
very sketchy to me.  Good luck and please let us know what the issue turned out 
to be but at this point I would expect it to be totally hardware.
 
Jon
 
From: jnat...@hotmail.com
To: ntsys...@lists.myitforum.com
Subject: RE: [NTSysADM] PRTG  crashed a switch?
Date: Wed, 15 Jul 2015 20:13:53 -0400




it has 4, maybe the UPS its connected to?

 


From: mbrum...@hotmail.com
To: ntsys...@lists.myitforum.com
Subject: RE: [NTSysADM] PRTG  crashed a switch?
Date: Wed, 15 Jul 2015 17:48:58 -0600

Could it be the power supply for the unit? Michael  From: 
listsadmin@lists.myitforum.com [mailto:listsadmin@lists.myitforum.com] On 
Behalf Of J- P
Sent: Wednesday, July 15, 2015 5:23 PM
To: NT
Subject: RE: [NTSysADM] PRTG crashed a switch? Thanks for the info ,good to 
know, (cpu never went over 5% though)

We shut down the monitor today and the switch rebooted twice, and now appears 
to have crashed.

As Kurt pointed out if the FW upgrade doesn't fix it , it just maybe the 
hardware

From: bern...@yosemite.edu
To: ntsys...@lists.myitforum.com
Subject: RE: [NTSysADM] PRTG crashed a switch?
Date: Wed, 15 Jul 2015 23:12:52 +0000I don’t know about PRTG in particular, but 
in general I have read of monitoring systems crashing or causing high CPU 
utilization on the monitored device.  But the affected devices are usually 
small embedded types of things; I wouldn’t expect a network switch to be 
affected (although I think some of the high cpu utilization reports were for a 
NetApp filer). References: How to disable combining SNMP varbinds 
(getbulk)?https://www.zabbix.com/forum/showthread.php?t=45001 there should be a 
way to disable SNMP bulk for each 
interfacehttps://support.zabbix.com/browse/ZBXNEXT-2301 -- Edward Berner  From: 
listsadmin@lists.myitforum.com [mailto:listsadmin@lists.myitforum.com] On 
Behalf Of J- P
Sent: Wednesday, July 15, 2015 9:29 AM
To: NT
Subject: [NTSysADM] PRTG crashed a switch? Hi all

Went onsite yesterday to check out some network issues, so I fired up PRTG and 
let it do its thing.
Later in the evening when I'm home I VPN into the site and after 12 minutes my 
vpn drops , I check the public IP internet is up.

I call the IT mgr and let him know that I cant authenticate, he goes to the 
office  and tells me the core switch (240 port procurve) is lit up like  
Christmas tree (all lights flashing), no telnet no ssh no ping reply , he does 
a physical shutdown , and I'm back in , ten minutes later it drops again this 
happened 4 times.

Finally the last time it remains online, they are telling me that this "has 
never happened before"  (at least that they know of it was late at night)

Oh and the logs on the switch only show 2 entries

1. First time installation 
2. Warning loss of link on B10

So is it possible that PRTG caused this, or is likley they've never been around 
that late to realize this?
                                                                                
                                          

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