I've also run in this in that it causes some DNS-based content filtering
(Open DNS) issues with our non-profit org that uses HughesNet.

 

Having worked in the Sat IT space, It all is some level of suck.

 

-sc

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Damien Solodow
Sent: Friday, January 22, 2016 12:20 PM
To: [email protected]
Subject: [NTSysADM] HughesNet and AWS

 

Having a fun issue, and figured I'd see if anyone else has run into
something like it and has a solution. J

 

One of our SaaS apps is hosted on AWS, and AWS has the lovely habit of
using very short DNS TTLs and changing IPs frequently. Normally not that
big a deal.

However, it looks like a satellite provider used by a number of our
users (HughesNet) has a wonderful little "feature" called DNS
Acceleration. 

 

This looks to be a local DNS caching server (which ignores the provided
TTL) that runs on their modem. This means that the user almost always
gets outdated information from DNS for this SaaS app, which prevents
them from accessing it. 

 

There doesn't appear to be a way in the modem UI to turn off this
"feature", and it looks to intercept *all* outbound DNS traffic, so even
if I set the client or their router to use a different DNS server it
still gets intercepted. 

 

Anyone run into this or have a useful contact at HughesNet to sort this
out?

 

DAMIEN SOLODOW

Senior Systems Engineer

317.447.6033 (office)

317.447.6014 (fax)

HARRISON COLLEGE

500 North Meridian St

Suite 500

Indianapolis, IN 46204-1213

www.harrison.edu <http://www.harrison.edu/> 

 


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