Hi All:

I've searched the googles and came up short, so I'm reaching out to the group.
We're having a problem with ADFS.  We want to let $cloud.service to use ADFS to 
SSO authenticate users.  We've exchanged metadata with $cloud.service and 
confirmed identities in the ADFS configuration, but we're still unable to get 
cloud service to load. We're presented with the error when trying to 
authenticate over SSO.

sso.[domain].com
There was a problem accessing the site. Try to browse to the site again.
If the problem persists, contact the administrator of this site and provide the 
reference number to identify the problem.
Reference number: [session_number]

When I check the ADFS Debug logs, I see a few errors that don't make sense to 
me and the googles only made the problem clear as mud:

MSIS3020: The relying party trust with identifier '$cloud.service' could not be 
located.
MSIS3055: The requested relying party trust '$cloud.service' is unspecified or 
unsupported. If a relying party trust was specified, it is possible the user 
does not have permission to access the relying party trust

Detailed Exception before setting on http context 
'Microsoft.IdentityServer.Web.RequestFailedException: An error occurred during 
the return of an error to the SAML Service Provider. ---> 
Microsoft.IdentityServer.Web.RequestFailedException: MSIS7012: An error 
occurred while processing the request. Contact your administrator for details. 
---> System.ServiceModel.FaultException: The creator of this fault did not 
specify a Reason.
   at 
Microsoft.IdentityServer.Protocols.Saml.Contract.MSISSamlProtocolContractClientManager.ProcessRequest(Message
 request)
   at 
Microsoft.IdentityServer.Protocols.Saml.Contract.MSISSamlProtocolContractClient.ProcessRequest(MSISSamlRequest
 samlRequest)
   at 
Microsoft.IdentityServer.Protocols.Saml.Contract.MSISSamlProtocolContractClient.ProcessRequest[T](MSISSamlRequest
 samlRequest)
   at 
Microsoft.IdentityServer.Protocols.Saml.Contract.MSISSamlProtocolContractClient.CreateErrorMessage(HttpSamlMessage
 httpSamlMessage, SamlStatus status)
   at 
Microsoft.IdentityServer.Web.FederationPassiveAuthentication.SendSamlError(SamlStatus
 status)
   --- End of inner exception stack trace ---
   at 
Microsoft.IdentityServer.Web.FederationPassiveAuthentication.SendSamlError(SamlStatus
 status)
   at 
Microsoft.IdentityServer.Web.Dispatchers.SamlErrorDispatcher.DispatchInternal(PassiveContext
 context)
   --- End of inner exception stack trace ---'.

I've checked and the relay party identified IS listed in the configuration

The ADFS server is already utilizing SSO for another cloud.service and is 
working without issue.

Server: Server 2008 R2 Enterprise
Application: ADFS 2.0

Any troubleshooting steps would be appreciated.

Thanks,
Chris

Chris Ferguson
IT Manager, Infrastructure and Operations

NEPC, LLC
255 State Street
Boston, MA  02109
P: +1 (617) 374-1300
M: +1 (978) 257-9789
www.nepc.com

YOU DEMAND MORE.  So do we.


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