Re: my message of a few days ago with Subject "Fixing a Kiss"

Enclosed is the reply from John at SVHOTWIRE.com, a the major dealer for
KISS in the US along with my headerto him included with my the report on my
KISS repairs..




Norm,  Thank you for the information.  Much of what you said is valuable
feedback that can be used to improve the product.  I've never seen a KISS
with the wires broken at the thermostats, and so I wouldn't recommend that
everyone take theirs apart to sercure the wires.  As I said, I will start
securing the thermostats whenever I have a KISS apart, and I forwarded your
suggestion to Doug, the manufacturer in Trinidad.  The thermostat wires
have been solded for several years now, just like you suggected.  
I'm sorry you feel that Libbie was not attentive.  She is not very familar
with the technical stuff.
Again, thank you for helping us (and other KISS owners).
John 





On Sat, Oct 10, 2009 at 5:27 AM, [email protected]
<[email protected]> wrote:


John,

I stopped by your booth today and you were busy so I chatted with Libbie.
I tried to tell her of my adventures with my two KISS wind generators  but
she didn't seem interested in hearing it.

Thought you might.

There were several other wind generators at the show.  One had a alternator
very much like the one in the KISS but smaller.  I was impressed with the
quality of construction.

Anyway, I though you might be able to have some influence on the KISS
factory to improve quality.


Norm
S/V Bandersnatch
Lying Annapolis






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