Jan and I just finished up a two-week stay at her son's home in Mississippi where Jan spent 9 to 5 each day compiling her son's VA medical records and writing a history of her son's service-related spinal injuries, surgeries and treatments to get the VA up to speed on the facts and the records they "couldn't find". The VA stonewalled her efforts at every turn. Records were "missing", medical data was wrong, and VA personnel lied on official records.
The VA in Biloxi appeared to be focused on reducing costs by reducing benefits and caseload. "Delay, Deny, Hope you go away and Die", seems to be their mission statement as many of the disabled vets were heard to say. Yet they did find $350 million for new buildings. Not everyone was a professional bureaucrat, there were some "points of light" in her saga, but most seemed to be either stupid or deliberately uncooperative. I apologize for the non-boating subject, but I suppose the topic is really: "How to get stupid, uncooperative, people to do what they are supposed to do." Norm S/V Bandersnatch Lying Julington Creek FL > Why they can access my military record without my permission, but can't > review their own records, I shall never understand. _______________________________________________ Liveaboard mailing list [email protected] To adjust your membership settings over the web http://www.liveaboardnow.org/mailman/listinfo/liveaboard To subscribe send an email to [email protected] To unsubscribe send an email to [email protected] The archives are at http://www.liveaboardnow.org/pipermail/liveaboard/ To search the archives http://www.mail-archive.com/[email protected] The Mailman Users Guide can be found here http://www.gnu.org/software/mailman/mailman-member/index.html
