Guten Tag Thorsten Schöning,
am Freitag, 20. Juni 2014 um 11:21 schrieben Sie:

> But we don't want "issues" in JIRA, issues belong to the users mailing
> list. I would change that template to provide a more detailed
> explanation of what we want in JIRA and what should be posted to the
> users mailing list first.

Here's my suggestion:

        <<Bugs>> and <<feature requests>> should be submitted to the following 
issue tracking system
        for this project.

        
{{{https://issues.apache.org/jira/browse/LOGCXX}https://issues.apache.org/jira/browse/LOGCXX}}

        <<Please don't just open bugs only because things don't work for you>>, 
some issues simply
        don't are bugs in the code base of the project or it's build tools, but 
may have a lot of
        different other reasons. If things don't work for you and you need some 
help, please subscribe
        to the {{{http://logging.apache.org/log4cxx/mail-lists.html}users 
mailing listt}} and describe
        the issue you have, the more detailled the better. The mailing list is 
far better place to
        discuss things than JIRA, besides that there are more users than 
developers of the project and
        issues created in JIRA are only forwarded to the latter. There's always 
the chance to create an
        issue in JIRA later, hopefully with a specific explanation of the 
problem and even a solution
        already.

        As a rule of thumb, if you already digged through the code and found a 
problem in it or it's
        build tools, feel free to directly create a bug in 
{{{https://issues.apache.org/jira/browse/LOGCXX}JIRA}}.
        But if things really only don't work and you don't have any clue why, 
please use the {{{http://logging.apache.org/log4cxx/mail-lists.html}users 
mailing listt}}
        instead.

        Thanks!

Mit freundlichen Grüßen,

Thorsten Schöning

-- 
Thorsten Schöning       E-Mail:thorsten.schoen...@am-soft.de
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