On 1/30/2011 9:57 PM, Derek Konigsberg wrote:
> On 01/30/2011 02:55 PM, Michael R Jordan wrote:
>> On 1/30/2011 2:27 PM, Derek Konigsberg wrote:
>>> On 1/30/2011 2:23 PM, Michael R Jordan wrote:
>>>> I'm using version 2.0.0.258 on a Blackberry 8320 OS 4.5.
>>>> When I set up SMTP as "Auto" and "WiFi if available" and send an
>>>> email, I get an error saying "5.5.2 unrecognized command". If I
>>>> uncheck WiFi it seems to work.
>>> What sort of WiFi network, if any, are you on when you try SMTP?
>>> My best guess is that you are using a WiFi network that is doing a
>>> transparent proxy of SMTP traffic, and screwing something up in the
>>> process. (This is more common than we'd like to think.)
>>>
>> Hmmm, it's just my wireless router here at my house. No special setup
>> that I know of. Using it on Roadrunner. Haven't gotten this message on
>> any other email clients I use.
> What are your "secure connection" and "port" settings in LogicMail for
> Outgoing (SMTP)?
> What are the equivalent settings in those other E-Mail clients you use?
> Normally my best guess is that you are using TLS/25 on a server that
> doesn't support it, and that the error is when LogicMail tries sending
> the "STARTTLS" command.  Or that LogicMail is connecting in a different
> way than your other E-Mail clients, and its a way that your home WiFi
> router is screwing something up with.  Of course I could easily be wrong.
>
> Worst case, the "Debugging" page on the website explains how you can
> make LogicMail record all network packets to the BlackBerry event log,
> from which we can see exactly where in the SMTP connection this error is
> coming from.
>
Secure setting connection is "never" port setting is 25 and 
authentication is PLAIN. This is what I use with other POP clients.
If you'd like, I'll work on the debugging log thing. Do I then send that 
to the list or directly to another email address?
Thanks!



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