That's a good question and one I wasn't paying attention to at the time. I'll 
try to catch up with the instructor today to double-check that.  Her problem 
though had persisted for a few days if I understand correctly before she 
contacted me and on at least two computers and two browsers on one or the other 
of those computers, so it seems unlikely she'd have hit the same access server 
every time. But I'll sit with her and vary the access servers today if she has 
time and report back. Thanks!

Doug

Douglas Mills
Director of Instructional Technologies
Department of Chemistry
University of Illinois
dmi...@illinois.edu<mailto:dmi...@illinois.edu>
(217) 244-5739


From: "H. K. Ng" <h...@fsu.edu<mailto:h...@fsu.edu>>
Reply-To: Discussion list for LON-CAPA users 
<lon-capa-users@mail.lon-capa.org<mailto:lon-capa-users@mail.lon-capa.org>>
Date: Tuesday, December 2, 2014 at 12:42 PM
To: Discussion list for LON-CAPA users 
<lon-capa-users@mail.lon-capa.org<mailto:lon-capa-users@mail.lon-capa.org>>
Subject: Re: [LON-CAPA-users] instructor-specific loss of copy/paste in course 
editor

Hi,

Did both logins go to the same server? Occasionally, an access server may "act 
up".

-hk

On Tue, Dec 2, 2014 at 12:44 PM, Mills, Douglas G 
<dmi...@illinois.edu<mailto:dmi...@illinois.edu>> wrote:
Hi All,

I have one instructor who has lost the ability to copy content in her course 
editor. I've watched her try in both Firefox and Chrome with no results 
(nothing shows up where the clipboard should be beneath the list of files).  I 
logged into my account on her computer in her browser, entered her course and 
AM able to copy files in the content editor. It seems to be her account 
specifically.  Thoughts?  Has anyone else seen this?

Doug

Douglas Mills
Director of Instructional Technologies
Department of Chemistry
University of Illinois
dmi...@illinois.edu<mailto:dmi...@illinois.edu>
(217) 244-5739


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