Hmmmm...  I repeated the process, while explicitly setting the role of the new 
users to 'student'.
It worked!

Don't remember that this was necessary in the past.

Sorry for the false alrarm.
Itay

On Wed, 28 Oct 2020, at 21:25, Itay wrote:
> Hi
> 
> As a course coordinator I upload a TSV file with candidate users.
> (The users have been enrolled earlier to LC.  See the thread: "problems with 
> mass-enrollment at the domain level", from 2020-10-15.)
> The file seem to be read correctly, I set the relevant parameters, press 
> 'update users' button.
> The system response is 'processed 0 users / No roles added.'
> 
> AFAIK, in our domain I am the only course coordinator who experience this 
> problem
> 
> As domain coordinator I examined the domain configuration and my user setting 
> and fail to see where is the problem.
> 
> Please advise how should I proceed.
> Many thanks.
> Itay
> 
> 
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