>Action: 2002-02-25-2 George Kraft to give feedback from the LSB >Specification team about the timelines.
The certification has outlined the duties to resolving issues. The question is, can the LSB test team ([EMAIL PROTECTED]) handle the email submissions in the time specified by the certification program? "A preliminary review will be performed and an initial response provided to the applicant within 5 business days of Problem Report submission. This stage allows simple problems to be dealt with expeditiously. A detailed review will be undertaken for issues that are more complicated or when the preliminary review does not resolve the issue. Final resolution will be provided within an additional 10 business days." "In most cases, 15 business days is sufficient to provide a final Problem Report resolution. However, in exceptional circumstances, final resolution may take longer. If possible, the PR will be addressed sufficiently within the 15 business days to allow the certification process to proceed pending final resolution." Personally, I think these are reasonable objectives for the LSB; however, we do not have the committed resources. Today, Andrew, Chris, Doug, & Kevin respond on an as needed basis when time permits. Unfortunately, that will be sufficient. So, is the above objective reasonable? If so, then we will create the action item to work on committed resources. -- George Kraft IV [EMAIL PROTECTED]
