On Tue, 2003-12-02 at 22:19, Hawaii Linux Institute wrote: > A friend was asking whether to subscribe RoadRunner or EarthLink. I > remember this subject was discussed before. Does anyone care to > comment? Thanks.
Both locally go through Oceanic's lines, and I believe are installed by the same Oceanic people. The difference however I believe is who runs the DNS, smtp, pop3 and other infrastructure that you use, and the customer service and call-in tech support. I personally never used RoadRunner's customer service or tech support except when the lines going to my house stopped working due to poor signal levels. One of my friends had bad experiences getting the run-around when she attempted to sign-up with Earthlink cable - apparently you talk to people on the mainland that don't seem very organized. I had a lot more positive experience ordering RoadRunner for the house that I am moving to now, where I talked to local Oceanic reps in order to make the order. Perhaps most importantly, both Hawaii Earthlink cable and Hawaii RoadRunner are allowed unlimited FTP access into Videl. =) Warren