Aaron: Thanks for a thorough reply . . . still looking at this as a "somewhere on your end" problem . . . as I not only have been checking on Discourse from a few different machines on my home ISP . . . while other Discourse forums work without issue, as mentioned before . . . . But I also have checked from two different workplace networks . . . with same result. So, only way to look at it, the entire Los Angeles area networking systems do not provide access to Lubuntu Discourse??? Possibly . . . .
But the "use a VPN, unless you already are, then don't use it" seems a bit . . . unfocused??? Certainly it is understood that "this is all for free" . . . but, the contribution that could be offered to help or get help by readers/users of Lubuntu are thus stymied when Discourse is consistently "404 erroring" or lost in cyberspace/time of blinking 4 dots . . . . We must be moving on . . . . F On Tue, Oct 22, 2024 at 11:39 AM Aaron Rainbolt <[email protected]> wrote: > > FYI to Bryan, your emails aren't making it to the entire mailing list. > You probably want to use "Reply All" or "Reply List" in your email > client of choice. (I forget this constantly :P) > > Fritz, Bryan, et. al: We are aware of some issues with accessing > Discourse in general, which we are working on. We have gotten several > reports of these, and our sysadmin is working on it. I would like to > use this time to remind everyone that Lubuntu is an open-source > project provided for free, and support is given on a best-effort > basis. Nobody likes the forums being down (especially not us since we > store documentation there!), but sometimes things take time and ETAs > can be hard to give. > > However, to me it sounds like the issue you and Fritz are usually > having is something different, since you've constantly had access > issues from what I understand, even when Discourse is otherwise > healthy. Most likely the reason lubuntu.me is loading but nothing else > is, is because Canonical hosts the lubuntu.me server, but we host > most/all of the rest of the Lubuntu servers ourselves. For most > people, this works great, but for some people, it apparently is > resulting in this behavior. Since this happens even when Discourse is > working right, it's very likely that the issue is somewhere between > our servers and your ISP, in which case, there's nothing we can do > except for perhaps figure out *where* in between is broken and nag > them to fix things, or perhaps migrate infra to new servers (which > costs money). But it's hard to confirm this would even fix the problem > since we can't reproduce it. Like with most other bugs, if we can't > reproduce it, we probably can't solve it. > > *Please try to connect using a VPN, or Tor, or a proxy, or whatever > you happen to have easy access to.* (Riseup VPN is free and available > from the Snap Store, installation instructions are at > https://riseup.net/en/linux.) If that resolves the issue, then it's > even more likely that the problem is between our servers and your ISP. > That will also give you a working solution. On the other hand, if > you're actively using Tor, a proxy, or a VPN, try disabling it and see > if that fixes it. Do *something* that re-routes the traffic from your > machine to our servers. That is your best bet for fixing the issue. > > Note that all of the above probably won't fix the issue now since > we're still working on fixing things. I can't load Discourse right > now. If I remember, I'll try to send an email once I can access > Discourse to let everyone know to try again. > > -- > Aaron Rainbolt > Lubuntu Council Member > > On Tue, Oct 22, 2024 at 9:22 AM Fritz Hudnut <[email protected]> wrote: > > > > Bryan, et al: > > > > Hmm . . . Launchpad . . . might look into that, in the same way that > > frivolous lawsuits can initiate a response or at least make money . . > > . . : - ) > > > > But, yes, you are correct, in any recovery or healing process, the > > first step is acknowledging that there is a problem . . . then the > > following steps to wellness will become clear. > > > > Until then, denial is the name of a river in some far away place . . . > > "we see nothing, we know nothing." [Quote from Sgt Schultz] > > > > On Mon, Oct 21, 2024 at 5:39 PM Bryan Boy <[email protected]> wrote: > > > > > > I think Launchpad has a space for Lubuntu in it somewhere but I don't > > > think they'd count that as a bug towards Lubuntu itself.. this is > > > infrastructure. Lubuntu itself (the maintainers) need to publicly (in > > > some form) confirm the problem and provide status updates. Otherwise all > > > we're going to keep doing is what we're already doing and scratch our > > > heads. > > > On Sunday, October 20, 2024 at 08:28:50 PM EDT, Fritz Hudnut > > > <[email protected]> wrote: > > > > > > > > > Bryan, thanks for the post on it, in my case this has been going on for > > > years. Perhaps a bug report? Can't remember which one handles Ubuntu > > > based bugs? > > > > > > F > > > > > > On Sunday, October 20, 2024, Bryan Boy <[email protected]> wrote: > > > > I've been dealing with the same. Can also confirm the same... cleared > > > > my cache, tried different browser... nada. > > > > I recall that some of the council members lurk around Reddit but I > > > > really don't. Would definitely do some good to at least put out a post > > > > on Mastadon or Reddit for people to understand what's going on... > > > > On Sunday, October 20, 2024 at 07:19:41 PM EDT, Fritz Hudnut > > > > <[email protected]> wrote: > > > > > > > > Folks: > > > > > > > > Still can't get Discourse to load, in any of my OSs . . . today I > > > > could get to lubuntu.me and see the website, but clicking on the forum > > > > tab loads the 4 dots. I think I had tried to reply by email from the > > > > email digest that I still get a few weeks back and that took a few > > > > days to bounce back, "not delivered" . . . . > > > > > > > > I cleared the cache in my Pop_OS FF and tried again . . . not working. > > > > I wanted to reply to the guy who is running Lubuntu on his MBP '09 . . > > > > . as I still have an '09 running . . . but, nope, not working. > > > > > > > > I previously emailed mr Ward about it . . . as he was in charge of > > > > handling technical stuff on the forum at one point a few years back . > > > > . . no reply from him either . . . . And, on this prior email I sent > > > > to this list about the problem I don't think there was a reply . . . > > > > guess it doesn't matter?? Problem is when I went to the Downloads > > > > page and clicked on the "testing" link, to show data about testing > > > > versions . . . guess where it is??? Discourse . . . got the blinking > > > > four dots there as well. > > > > > > > > F > > > > > > > > -- > > > > Lubuntu-users mailing list > > > > [email protected] > > > > Modify settings or unsubscribe at: > > > > https://lists.ubuntu.com/mailman/listinfo/lubuntu-users > > > > -- Lubuntu-users mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/lubuntu-users
