Interesting.

Simon Vass 
Technical Manager 
E-Tech Uganda Ltd 

http://www.etech.ug 
Tel: +256 (0) 312260620 or (0) 312260621 
email: [email protected] 
skype: e-techservicedesk 


----- Forwarded Message -----
From: "Sam Dean" <>
Sent: Monday, 14 September, 2009 22:35:20 GMT +03:00 Iraq
Subject: Could India Save Billions With FOSS? Whose Numbers Are Accurate?



Microsoft is scrambling to counter conclusions made in a study conducted by the 
Indian Institute of Management-Bangalore, which suggest that India could save 
$2 billion if open source software solutions hit 50 percent adoption across its 
economy in 2010. As a story from New Delhi, running in the Business Standard . 
reports, even if isolated categories of open source software such as server 
operating systems and antivirus software see broad adoption, the cost savings 
could be substantial. 

Microsoft is firing back with its usual claims about support and other issues 
representing hidden costs that actually make open source more expensive than 
its proprietary software. There is an interesting footnote to the war of words, 
though: Red Hat was the sponsor of the study. Whose numbers are correct? 

Business Standard confirms that Red Hat funded the study, although it was 
conducted independently. It also quotes Pallavi Kathuria, director of the 
server business group of Microsoft India, who claims that the total cost of 
ownership (TCO) is lower for its software products: 



"IDC in its study estimates that, on an average, 68 per cent of a three-year 
TCO consists of staffing and training costs, and another 15 per cent of TCO 
consists of expenses related to downtime. Acquisition costs for software turn 
out to be just a fraction of TCO, averaging only about 7 per cent of the total 
cost over three years." 



We've heard this before. It's basically the classic argument that cost savings 
reaped up front in deploying free software will only be eaten up as support and 
training expenses stack up. But those issues are exactly why it's interesting 
that Red Hat wanted to fund the Indian study. Red Hat specializes in support 
and training for free, open source software solutions. Many American 
enterprises, such as The Gap , are switching from Microsoft Windows to Linux, 
and opting for Red Hat's support subscriptions. And Red Hat spends over $100 
million a year to advance Linux. 

It seems like the dueling market research studies and salvos from companies 
like Red Hat and Microsoft on these issues will never die. However, there are 
many governments around the world with aggressive open source mandates , as 
well as bodies such as The European Commission encouraging open source 
adoption. As that adoption takes place, it would be good to see hard numbers, 
completely independently produced, on what the exact Total Cost of Ownership is 
for open source versus proprietary software solutions. 

I suspect that such truly independent numbers would show that there are truths 
to weigh behind both Red Hat's and Microsoft's positions. Support and training 
are cost centers in big software deployments, but companies like Red Hat 
specialize in minimizing the costs for them. As is always true with statistics, 
it can get very hard to discern whether the ones we see are lies, damned lies, 
or truths. 

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