Dear All, 1. Its me again, well I have spent all day with UTL customer care and I was shocked to find out that to move from shared to dedicated connections I need to dump my current hardware, invest in a CISCO router of $1000 and $250 setup fee.
2. I am just wondering why instead of capping shared bandwidth at 512K, you do not give us the options to have 1MB, 2MB, 4MB shared connections so that we do not have to buy new hardware which costs as much as 7months rental for the lowest plans 3. Also just a word of advice to UTL if u are listening: A) Prepare marketing and technical materials before hand to read and explain the services, so that your staff spend less time on the phone - makes your support more scaleable since it handle more queries in the same period of time B) Ensure that the customer service staff, 1st level Support and Technical support have the same understanding of the service needs and expectations C) Add the information to your website please (Shameless advertising pitch - OFFTECH maintains websites this for many different customers around the Globe) Stephen Operations Manager Offshore Technical Agency http://www.infoma.com/offtech.htm +256 414 345 166 -----Original Message----- From: Stephen Musoke [mailto:[email protected]] Sent: Wednesday, March 03, 2010 9:29 AM To: I-Network Uganda Cc: 'Linux Users Group Uganda' Subject: [i-network] BREAKING NEWS - New UTL Prices - This is Outstanding!!! Dear All, Sorry for cross posting I have just got the following rates from UTL Shared bandwidth - includes 18% VAT 128K - 80,000 256K - 120,000 512K - 200,000 Dedicated Bandwidth - excludes 18% VAT 256K - 360,000 384K - 515,000 512K - 675,000 1MB - 1,325,000 Stephen S. Musoke Offshore Technical Agency http://www.infoma.com/offtech.htm +256 414 345 166 ________________________ Visit the I-Network website - www.i-network.or.ug Follow I-Network on Twitter: http://twitter.com/inetwork The I-Network Dgroup is a platform for ICT Knowledge Sharing ---------------------------------------------------------------------------- ----- Visit [web site]( http://d2.dgroups.org/iicd/i-network/ ) Click [here]( mailto:[email protected] ) to unsubscribe The email is intended only for the recipients. The owners of the Dgroups cannot be held responsible for the contents of the email message. _______________________________________________ LUG mailing list [email protected] http://kym.net/mailman/listinfo/lug %LUG is generously hosted by INFOCOM http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The List's Host is not responsible for them in any way. ---------------------------------------
