Stephen,

There are other option that are simply not available in Uganda. X21's
limit is 2mb, Frame-relay up to 45mb

ISDN 64 up to 128kb interface pstn pots port

Wimax between 64kb and I believe 54mb <- ppl please correct me if i'm
wrong here. interface ethernet

Wifi B is 1mb up to 11mb if your the only user. Interface ethernet

Microwave 2mb each channel divided by 64kb interface X21 or Coax

Unless your getting metro Ethernet or Fiber straight in on coper last
mile then that is it

O and it's Rob sorry i mistyped :)


On 03/04/2010 07:53 PM, Stephen S. Musoke wrote:
> Ron,
>  
> Are there no other options from an infrastructure perspective?
>  
> I am shocked that UTL still does not provide higher ADSL speeds since
> the maximum possible is 8Mbps download and 1Mbps, althought I am aware
> that you can only get 1.5Mbps down due to line noise and errors.
>  
> But anyway what do we know, we are only customers
>  
> Stephen
>
> ------------------------------------------------------------------------
> *From:* Gipukan [mailto:[email protected]]
> *Sent:* Thursday, March 04, 2010 6:38 PM
> *To:* Linux Users Group Uganda
> *Subject:* Re: [LUG] RE: [i-network] RE: New UTL Prices - UPDATE March
> 4, 2010
>
> Stephen,
>
> The reason behind the Cisco is simple.
>
> X21 or Frame-relay interface is being offered by UTL depending were
> you live!
>
> If you know to how configure a 3com, assent or Juniper or a Huawi
> cisco clone then you will be cheaper as long as you know what
> interface your going to get off the UTL coper cable.
>
> Your current router wil work on ADSL or Wimax only.
>
> my 2c
>
> Ron
>
> On 03/04/2010 06:22 PM, Stephen S. Musoke wrote:
>> Dear All,
>>  
>> Another long day with support staff and bottom line is unless I buy a
>> Cisco 1841 Router which costs $1,295 (new) and $800 (used) from
>> Amazon.com along with a $250 setup fee, I cannot get dedicated
>> bandwidth. I am not sure what's so special with the branch level
>> router yet my ADSL modem has an inbuilt router.
>>  
>> BTW the support technician kept time, and was very responsive,
>> despite the message that he carried.
>>  
>> Until I get more
>>  
>> Disappointed Stephen
>>
>> ------------------------------------------------------------------------
>> *From:* Stephen Musoke [mailto:[email protected]]
>> *Sent:* Thursday, March 04, 2010 12:08 PM
>> *To:* I-Network Uganda
>> *Cc:* 'Linux Users Group Uganda'
>> *Subject:* [i-network] RE: New UTL Prices - UPDATE March 3, 2010
>>
>> Kibaya,
>>  
>> I am expecting a UTL techie to come over, so I will advise on what I
>> get from him. I am using a linksys WAG54GS which is an ADSL modem
>> with an inbuilt router.
>>  
>> I have set it up in such a way that its connected to one card on my
>> File/Print/Active Directory Server/Internet Gateway and the other
>> card connects to a switch. Therefore any changes that need to be made
>> are isolated form the network computers which all use the server as
>> their gateway.
>>  
>> While it may be more profitable to manage shared bandwidth at low
>> connections, if the migration path to higher bandwidth is fraught
>> with high migration costs, then it makes much more sense to stay
>> where you are and suffer quietly.
>>  
>> The only way the ISP can make money is to have the customers move to
>> higher bandwith since the lower bandwidth has been slashed by a
>> whopping 70%, if they don't then the revenue immediately drops by 70%.
>>  
>> We want to move, but the barriers are too high.
>>  
>> Stephen
>>
>> ------------------------------------------------------------------------
>> *From:* Kibs Elly [mailto:[email protected]]
>> *Sent:* Thursday, March 04, 2010 9:57 AM
>> *To:* I-Network Uganda
>> *Cc:* 'Linux Users Group Uganda'
>> *Subject:* [i-network] New UTL Prices - UPDATE March 3, 2010
>>
>> Hi Stephen,
>>  
>> Its unfrotunate that you seem to have had a disappointing encounter
>> with the UTL customer care desk regarding your data service profile.
>>  
>> First, i would like to state that in any IT environment, there aren't
>> hard and fast rules encraved on stone, hence there is always a
>> work-around.
>>  
>> For your requirement of moving your shared connection to a dedicated
>> mode, i would put as follows:
>> 1. It first and foremost depends on what you already have on your
>> side, but iam certain you already have a modem.
>> 2. All you need is some routing mechanism, since your ADSL modem in
>> this case will be operating in Bridge mode. To achieve this, you can
>> acquire any routing device with two ethernet ports. Alternatively you
>> can also use a PC (for NAT) with two network cards, one to the modem
>> and the other to the switch....this i believe is cost effective on
>> your side and it works too.
>>  
>> The reason probably why the customer care desk advised that you
>> acquire a 1000$ router (normally CISCO 877 ROUTER) could have been
>> due to the fact that this particular router has both an embedded
>> modem port and ethernet  integrated, hence much easier to do both
>> routing and ADSL functionalities.
>>  
>> As for capping shared bandwidth at 512K "instead of 1----4M"; i
>> believe UTL's approach is the most efficient manner of managing
>> shared bandwidth, otherwise giving out 4M on a shared basis wouldnt
>> be good business model and usage isnt optimized in anyway....besides,
>> bandwith generally is still a resource that has to be well managed
>> even with the emergence of Submarine cable.
>>  
>> Hope this helps to put some clarity. Otherwise, your observations are
>> genuine.
>>  
>>  
>> Kibaya
>>  
>>
>>
>> --- On *Wed, 3/3/10, Stephen Musoke /<[email protected]>/* wrote:
>>
>>
>>     From: Stephen Musoke <[email protected]>
>>     Subject: [i-network] New UTL Prices - UPDATE March 3, 2010
>>     To: "I-Network Uganda" <[email protected]>
>>     Cc: "'Linux Users Group Uganda'" <[email protected]>
>>     Date: Wednesday, March 3, 2010, 8:11 PM
>>
>>     Dear All,
>>
>>     1. Its me again, well I have spent all day with UTL customer care
>>     and I was
>>     shocked to find out that to move from shared to dedicated
>>     connections I need
>>     to dump my current hardware,  invest in a CISCO router of $1000
>>     and $250
>>     setup fee.
>>
>>     2. I am just wondering why instead of capping shared bandwidth at
>>     512K, you
>>     do not give us the options to have 1MB, 2MB, 4MB shared
>>     connections so that
>>     we do not have to buy new hardware which costs as much as 7months
>>     rental for
>>     the lowest plans
>>
>>     3. Also just a word of advice to UTL if u are listening:
>>
>>     A) Prepare marketing and technical materials before hand to read
>>     and explain
>>     the services, so that your staff spend less time on the phone -
>>     makes your
>>     support more scaleable since it handle more queries in the same
>>     period of
>>     time
>>
>>     B) Ensure that the customer service staff, 1st level Support and
>>     Technical
>>     support have the same understanding of the service needs and
>>     expectations
>>
>>     C) Add the information to your website please (Shameless
>>     advertising pitch -
>>     OFFTECH maintains websites this for many different customers
>>     around the
>>     Globe)
>>
>>     Stephen
>>     Operations Manager
>>     Offshore Technical Agency
>>     http://www.infoma.com/offtech.htm
>>     +256 414 345 166
>>
>>     -----Original Message-----
>>     From: Stephen Musoke [mailto:[email protected]
>>     <http://us.mc528.mail.yahoo.com/mc/[email protected]>]
>>     Sent: Wednesday, March 03, 2010 9:29 AM
>>     To: I-Network Uganda
>>     Cc: 'Linux Users Group Uganda'
>>     Subject: [i-network] BREAKING NEWS - New UTL Prices - This is
>>     Outstanding!!!
>>
>>     Dear All,
>>
>>     Sorry for cross posting
>>
>>     I have just got the following rates from UTL
>>
>>     Shared bandwidth - includes 18% VAT
>>     128K - 80,000
>>     256K - 120,000
>>     512K - 200,000
>>
>>     Dedicated Bandwidth - excludes 18% VAT
>>     256K - 360,000
>>     384K - 515,000
>>     512K - 675,000
>>     1MB - 1,325,000
>>
>>     Stephen S. Musoke
>>     Offshore Technical Agency
>>     http://www.infoma.com/offtech.htm
>>     +256 414 345 166
>>
>>
>>
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>>
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