Do you perform regular backups? :)

----- Original message -----
> Dear members,
> I have early in the morning gotten to office with this puzzle.
> One of the big people in office calls me and tells me that he could not
> access his mails for almost an entire month. It so happens that his
> person's mail box has it's latest mail as that of 10th Dec 2010. When I
> checked the mailserver side on the mailbox in question, it was true this
> person was missing some mails. But to my surprise, minutes later some
> mails of today came into the mail box meaning that the mailbox is still
> active and receiving mails. I have tried to think through the problem
> and contacted many Google reads, all in vain. Contacted some friends I
> consider better than me in mail servers and all tell me that is it the
> first time to hear of some thing like this.
> Conditions:
> 1.       This person doesn't POP mails off the server (uses webmail all the
> time)
> 2.       I have failed to access the server over ssh with ma terminal (I
> get a 'Read from socket failed: Connection reset by peer' error [which
> is usually normal considering that the server is on a different network
> connected to this network by two satellite connections] when ever I try
> to ssh the box).   However I can get to the server through webmin (after
> a number of trials) but I have failed to read the /var/log/mail log file
> because, before it finishes populating in the command shell
> (Webmin->Others->Command Shell) the network is reset and it times out.
> This means that I have failed to read the log file. In the time being am
> trying to contact ma colleague on the server-lan (who is less
> experienced with a Black Screen-Read Terminal)   to find the log file but
> still failing.
> 3.       The physical distance between me and the server is too long
> (300KM). Meaning I either access the machine or access it to work on
> this problem. 
> Meanwhile as I wait for a response from the other colleague of mine, I
> wanted to present this issue to you members and may be, I could find
> some one who has seen it before and give me a head start.
> 
> NOTE: The Webmail customisation of this user gives him 100 mails per
> display and looking at the missing mails,(tries to make the same
> number). I am made to assume that (Oba)   this person by mistake selected
> all and hit that Button (Delete). Am sorry to think like this but am
> left with little options, considering that this is happening to only one
> person on the entire mailserver having over 400 people.
> 
> Am eager to know from you!
> 
> 
> ................................................................................................................................................
> Seat of Wisdom .............Pray for us
> Cause of our Joy ...........Pray for us
> ..................................................
> Kizito Thomas
> +256-712-929564
> +256-782-062708 
> 
> 
> -- 
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> believed to be clean.
> 

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The Uganda Linux User Group: http://linux.or.ug

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