If you have to reset the phone, you can download it again from the google play 
store your purchases are not lost.
On Apr 26, 2012, at 4:28 AM, Claudia wrote:

> You've got to be kidding me.
> I am having a problem currently, where I think I might have to reset the 
> phone to factory settings, but now, I'm not so sure I want to do this, if I'm 
> going to lose Mobile Accessibility.
> Ridiculous!
> Can't believe I paid for this application that we get no company support for.
> 
> Claudia
> 
> 
> On 3/23/2012 9:59 PM, Pedro M. wrote:
>> 
>> Hello, everyone:
>> 
>> Today I decided to play around with my phone, and remove the GP.store 
>> update, and I was able to view the Google market.Once I went into my apps, 
>> my m.a. was able to read out all of my apps, and I was looking for mobile 
>> accessibility us, and I was able to find it, but when I clicked on the app, 
>> it said:
>> 
>> “application not found”.
>> 
>> I started to think that maybe, code factory renamed the m.a. app, but when 
>> visiting their website, that doesn’t seem to be the case.
>> 
>> So after upgrading my Google market again, I had someone sighted view my 
>> apps list, and see if m.a. was listed, and it wasn’t.
>> 
>> So at this point I decided to send a ticket to code factory, explaining the 
>> problem, and let’s see how they’re going to explain why m.a. US, is no 
>> longer in the GOOGLE.PLAY.STORE, after most of us paid $99 for the 
>> application, that we can’t get back if we were to remove it, reset our 
>> phone, or if we happened to get a new phone.
>> 
>> I would like to suggest everyone who has paid for mobile accessibility US, 
>> write to code factory requesting an explanation why their paid app, is no 
>> longer in the google.play store, when you would need it when you’re ready to 
>> buy an updated phone, or for any other reasons listed above.
>> 
>> Warm Regards,
>> 
>> 
>> Pedro Martinez
>> 
>> 
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