thanks but its dead there is no hope of saving it 
On 22/08/2011, at 11:14 AM, Jon Cohn wrote:

> These drives are a bit of a pain...  I got one on a 2010 December special.  
> 
> THere is a second partition that is not really quite there called a virtual 
> CD...  I found that there were newer versions of the software on the WD web 
> site, and downloaded them.  The Virtual CD has a control panel that is 50% 
> accessable via Voice OVer.  And I would not recomend using it.  There is also 
> a driver that is supposed to improve performance, but I still found the drive 
> slow...
> 
> In any case, try formating using the WD program, and then verifying with Disk 
> Utility.  THere is also a command ( I believe command line) to prevent the 
> Virtual CD Disk from showing up every time you plug it in.  
> 
> If your budget allows it, I suggest returning the Passport drive and getting 
> a firewire capable drive if your computer supports it.   The Firewire 
> transfer rates appear to be better.
> 
> If you need more help, I can go back and research the tools I used.
> 
> Jonathan
> 
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